---
description: Review of SMART Service Desk Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: SMART Service Desk | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Online Help Desk Software](/directory/3529/online/software) > [SMART Service Desk](/software/31189/smart-service-desk) > [SMART Service Desk Alternatives](https://www.softwareadvice.co.nz/alternatives/31189/smart-service-desk)

# Alternatives to SMART Service Desk

Canonical: https://www.softwareadvice.co.nz/alternatives/31189/smart-service-desk

> Explore the top alternatives to SMART Service Desk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.5/5 (714 reviews) — Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify the...
   - [View profile](https://www.softwareadvice.co.nz/software/436317/freshservice)
   - [Compare vs SMART Service Desk](https://www.softwareadvice.co.nz/compare/31189/436317/smart-service-desk/vs/freshservice)
2. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.co.nz/software/26892/zendesk-talk)
   - [Compare vs SMART Service Desk](https://www.softwareadvice.co.nz/compare/26892/31189/zendesk-talk/vs/smart-service-desk)
3. **JIRA Service Management** — 4.5/5 (770 reviews) — JIRA Service Management is a service management platform designed to support various teams, including IT, engineering...
   - [View profile](https://www.softwareadvice.co.nz/software/116349/jira-service-management)
   - [Compare vs SMART Service Desk](https://www.softwareadvice.co.nz/compare/31189/116349/smart-service-desk/vs/jira-service-management)
4. **ManageEngine ServiceDesk Plus** — 4.4/5 (231 reviews) — ServiceDesk Plus is a help desk management platform. It includes core help desk and IT management applications, as we...
   - [View profile](https://www.softwareadvice.co.nz/software/360387/manageengine-servicedesk-plus)
   - [Compare vs SMART Service Desk](https://www.softwareadvice.co.nz/compare/31189/360387/smart-service-desk/vs/manageengine-servicedesk-plus)
5. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — Salesforce Service Cloud is a customer service platform designed to support organizations in managing interactions ac...
   - [View profile](https://www.softwareadvice.co.nz/software/363691/service-cloud)
   - [Compare vs SMART Service Desk](https://www.softwareadvice.co.nz/compare/31189/363691/smart-service-desk/vs/service-cloud)
6. **IT Glue** — 4.6/5 (331 reviews) — IT Glue is a cloud-based IT documentation solution that caters to small businesses across various industries. Feature...
   - [View profile](https://www.softwareadvice.co.nz/software/351312/it-glue)
   - [Compare vs SMART Service Desk](https://www.softwareadvice.co.nz/compare/31189/351312/smart-service-desk/vs/it-glue)
7. **SysAid** — 4.5/5 (519 reviews) — SysAid is an IT service management (ITSM) platform that helps organizations automate workflows and optimize IT servic...
   - [View profile](https://www.softwareadvice.co.nz/software/158389/sysaid-it-crm)
   - [Compare vs SMART Service Desk](https://www.softwareadvice.co.nz/compare/31189/158389/smart-service-desk/vs/sysaid-it-crm)
8. **Caspio** — 4.6/5 (249 reviews) — Caspio is a low-code application development platform for building custom, data-driven business applications without ...
   - [View profile](https://www.softwareadvice.co.nz/software/129145/caspio)
   - [Compare vs SMART Service Desk](https://www.softwareadvice.co.nz/compare/31189/129145/smart-service-desk/vs/caspio)
9. **Mint Service Desk** — 4.8/5 (23 reviews) — Mint Service Desk is a cloud-based ITSM solution designed to help businesses monitor, track and exchange information ...
   - [View profile](https://www.softwareadvice.co.nz/software/162247/mint-service-desk)
   - [Compare vs SMART Service Desk](https://www.softwareadvice.co.nz/compare/31189/162247/smart-service-desk/vs/mint-service-desk)
10. **TIKTING** (0 reviews) — Built using Microsoft technologies, focus on speed and reliability. SaaS or On-Premises Deployment Auto Ticket Creati...
    - [View profile](https://www.softwareadvice.co.nz/software/377995/tikting)
    - [Compare vs SMART Service Desk](https://www.softwareadvice.co.nz/compare/31189/377995/smart-service-desk/vs/tikting)
11. **BOSSDesk** — 4.7/5 (140 reviews) — BOSSDesk ITSM Help Desk Ticketing System on the Cloud and On Premise Turning ticket management into an exceptional cu...
    - [View profile](https://www.softwareadvice.co.nz/software/174544/boss-support-central)
    - [Compare vs SMART Service Desk](https://www.softwareadvice.co.nz/compare/31189/174544/smart-service-desk/vs/boss-support-central)
12. **TOPdesk** — 4.4/5 (111 reviews) — Making service happen with TOPdesk TOPdesk is an IT service management (ITSM) platform designed to help busy service ...
    - [View profile](https://www.softwareadvice.co.nz/software/64429/topdesk)
    - [Compare vs SMART Service Desk](https://www.softwareadvice.co.nz/compare/31189/64429/smart-service-desk/vs/topdesk)
13. **Deepser** — 4.6/5 (57 reviews) — Deepser is an ITSM software that allows businesses to manage all services in a single platform and organize support r...
    - [View profile](https://www.softwareadvice.co.nz/software/426975/deepser)
    - [Compare vs SMART Service Desk](https://www.softwareadvice.co.nz/compare/31189/426975/smart-service-desk/vs/deepser)
14. **Issuetrak** — 4.6/5 (205 reviews) — Issuetrak is a flexible issue tracking solution that can be configured to suit the needs of a variety of industries a...
    - [View profile](https://www.softwareadvice.co.nz/software/318585/issuetrak)
    - [Compare vs SMART Service Desk](https://www.softwareadvice.co.nz/compare/31189/318585/smart-service-desk/vs/issuetrak)
15. **InvGate Service Management** — 4.6/5 (108 reviews) — InvGate Service Desk is an IT service management platform that offers help desk request fulfillment, customer service...
    - [View profile](https://www.softwareadvice.co.nz/software/19043/invgate-service-desk)
    - [Compare vs SMART Service Desk](https://www.softwareadvice.co.nz/compare/19043/31189/invgate-service-desk/vs/smart-service-desk)

## Related Categories

- [Online Help Desk Software](https://www.softwareadvice.co.nz/directory/3529/online/software)
- [Computer Inventory Software](https://www.softwareadvice.co.nz/directory/3721/computer-inventory/software)
- [ITSM Tools](https://www.softwareadvice.co.nz/directory/4296/itsm/software)
- [Help Desk Software](https://www.softwareadvice.co.nz/directory/4160/help-desk/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/alternatives/31189/smart-service-desk)
- [View Product Profile](https://www.softwareadvice.co.nz/software/31189/smart-service-desk)

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