---
description: Review of Help Sumo Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Help Sumo | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Online Help Desk Software](/directory/3529/online/software) > [Help Sumo](/software/31157/help-sumo) > [Help Sumo Alternatives](https://www.softwareadvice.co.nz/alternatives/31157/help-sumo)

# Alternatives to Help Sumo

Canonical: https://www.softwareadvice.co.nz/alternatives/31157/help-sumo

> Explore the top alternatives to Help Sumo. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **LiveChat** — 4.6/5 (1727 reviews) — LiveChat is an AI-based live chat software designed to help businesses provide real-time customer support through the...
   - [View profile](https://www.softwareadvice.co.nz/software/27068/livechat)
   - [Compare vs Help Sumo](https://www.softwareadvice.co.nz/compare/27068/31157/livechat/vs/help-sumo)
2. **Zoho Assist** — 4.7/5 (1445 reviews) — Zoho Assist is a cloud-based remote support software designed for organizations of all sizes. The solution allows IT ...
   - [View profile](https://www.softwareadvice.co.nz/software/392373/zoho-assist)
   - [Compare vs Help Sumo](https://www.softwareadvice.co.nz/compare/31157/392373/help-sumo/vs/zoho-assist)
3. **Freshservice** — 4.5/5 (751 reviews) — Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify the...
   - [View profile](https://www.softwareadvice.co.nz/software/436317/freshservice)
   - [Compare vs Help Sumo](https://www.softwareadvice.co.nz/compare/31157/436317/help-sumo/vs/freshservice)
4. **Notion** — 4.7/5 (2770 reviews) — Notion is a digital workspace that lets small to large businesses streamline and manage notes, tasks, projects, recor...
   - [View profile](https://www.softwareadvice.co.nz/software/123247/notion-remote-work)
   - [Compare vs Help Sumo](https://www.softwareadvice.co.nz/compare/31157/123247/help-sumo/vs/notion-remote-work)
5. **Spiceworks Cloud Help Desk** — 4.4/5 (585 reviews) — Spiceworks is a free cloud-based help desk and network monitoring solution designed specifically for systems administ...
   - [View profile](https://www.softwareadvice.co.nz/software/365499/spiceworks-network-management-software)
   - [Compare vs Help Sumo](https://www.softwareadvice.co.nz/compare/31157/365499/help-sumo/vs/spiceworks-network-management-software)
6. **TeamDynamix** — 4.4/5 (170 reviews) — TeamDynamix is an award-winning, no-code ITSM/ESM platform with native AI and automation that helps IT teams automate...
   - [View profile](https://www.softwareadvice.co.nz/software/65333/teamdynamix)
   - [Compare vs Help Sumo](https://www.softwareadvice.co.nz/compare/31157/65333/help-sumo/vs/teamdynamix)
7. **Zendesk Suite** — 4.4/5 (4083 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.co.nz/software/26892/zendesk-talk)
   - [Compare vs Help Sumo](https://www.softwareadvice.co.nz/compare/26892/31157/zendesk-talk/vs/help-sumo)
8. **BOSSDesk** — 4.7/5 (140 reviews) — BOSSDesk ITSM Help Desk Ticketing System on the Cloud and On Premise Turning ticket management into an exceptional cu...
   - [View profile](https://www.softwareadvice.co.nz/software/174544/boss-support-central)
   - [Compare vs Help Sumo](https://www.softwareadvice.co.nz/compare/31157/174544/help-sumo/vs/boss-support-central)
9. **TeamSupport** — 4.5/5 (848 reviews) — TeamSupport is purpose-built for B2B SaaS companies to gain a 365° view of the customer. Centralize every interaction...
   - [View profile](https://www.softwareadvice.co.nz/software/2808/teamsupport)
   - [Compare vs Help Sumo](https://www.softwareadvice.co.nz/compare/2808/31157/teamsupport/vs/help-sumo)
10. **Freshdesk** — 4.5/5 (3460 reviews) — Freshdesk is a cloud-based customer service solution that helps businesses resolve customer queries across every cust...
    - [View profile](https://www.softwareadvice.co.nz/software/110247/freshdesk)
    - [Compare vs Help Sumo](https://www.softwareadvice.co.nz/compare/31157/110247/help-sumo/vs/freshdesk)
11. **ServiceTonic** — 4.6/5 (8 reviews) — ServiceTonic is a Help Desk and ITSM solution for companies of all sizes in industries including IT Services, account...
    - [View profile](https://www.softwareadvice.co.nz/software/32396/service-tonic)
    - [Compare vs Help Sumo](https://www.softwareadvice.co.nz/compare/31157/32396/help-sumo/vs/service-tonic)
12. **Anakage** — 4.4/5 (31 reviews) — Anakage offers an end-user support automation platform for IT service desk teams. This solution is designed to help a...
    - [View profile](https://www.softwareadvice.co.nz/software/186781/anakage-end-user-support-automation-platform)
    - [Compare vs Help Sumo](https://www.softwareadvice.co.nz/compare/31157/186781/help-sumo/vs/anakage-end-user-support-automation-platform)
13. **OTRS** — 4.4/5 (96 reviews) — OTRS help desk is a service management solution that connects teams and businesses with customers through structured ...
    - [View profile](https://www.softwareadvice.co.nz/software/75465/otrs)
    - [Compare vs Help Sumo](https://www.softwareadvice.co.nz/compare/31157/75465/help-sumo/vs/otrs)
14. **Lansweeper** — 4.5/5 (75 reviews) — Lansweeper helps organizations see, understand, and make confident decisions about their entire technology estate acr...
    - [View profile](https://www.softwareadvice.co.nz/software/26375/lansweeper)
    - [Compare vs Help Sumo](https://www.softwareadvice.co.nz/compare/26375/31157/lansweeper/vs/help-sumo)
15. **Front** — 4.5/5 (287 reviews) — Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptio...
    - [View profile](https://www.softwareadvice.co.nz/software/44733/front)
    - [Compare vs Help Sumo](https://www.softwareadvice.co.nz/compare/31157/44733/help-sumo/vs/front)

## Related Categories

- [Online Help Desk Software](https://www.softwareadvice.co.nz/directory/3529/online/software)
- [Help Desk Software for Schools](https://www.softwareadvice.co.nz/directory/3857/schools/software)
- [Help Desk Software](https://www.softwareadvice.co.nz/directory/4160/help-desk/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/alternatives/31157/help-sumo)
- [View Product Profile](https://www.softwareadvice.co.nz/software/31157/help-sumo)

-----

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