---
description: Review of Hosted Contact Center Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Hosted Contact Center | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/4588/call-center/software) > [Hosted Contact Center](/software/306097/hosted-contact-center) > [Hosted Contact Center Alternatives](https://www.softwareadvice.co.nz/alternatives/306097/hosted-contact-center)

# Alternatives to Hosted Contact Center

Canonical: https://www.softwareadvice.co.nz/alternatives/306097/hosted-contact-center

> Explore the top alternatives to Hosted Contact Center. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.co.nz/software/26892/zendesk-talk)
   - [Compare vs Hosted Contact Center](https://www.softwareadvice.co.nz/compare/26892/306097/zendesk-talk/vs/hosted-contact-center)
2. **Readymode** — 4.6/5 (142 reviews) — Readymode is a cloud-based outbound customer engagement platform for call centers and sales teams. Our all-in-one pla...
   - [View profile](https://www.softwareadvice.co.nz/software/171343/Readymode)
   - [Compare vs Hosted Contact Center](https://www.softwareadvice.co.nz/compare/171343/306097/Readymode/vs/hosted-contact-center)
3. **CallTools** — 4.8/5 (156 reviews) — CallTools offers an advanced predictive dialer and inbound call center management solution that streamlines and optim...
   - [View profile](https://www.softwareadvice.co.nz/software/223069/calltools)
   - [Compare vs Hosted Contact Center](https://www.softwareadvice.co.nz/compare/223069/306097/calltools/vs/hosted-contact-center)
4. **Convoso** — 4.5/5 (387 reviews) — Convoso is an AI-powered virtual agent software designed to help automate customer interactions for call centers acro...
   - [View profile](https://www.softwareadvice.co.nz/software/2799/safesoft-contact)
   - [Compare vs Hosted Contact Center](https://www.softwareadvice.co.nz/compare/2799/306097/safesoft-contact/vs/hosted-contact-center)
5. **Amazon Connect** — 4.5/5 (93 reviews) — Amazon Connect is a cloud-based contact center service that offers omnichannel customer service using machine learnin...
   - [View profile](https://www.softwareadvice.co.nz/software/352892/amazon-connect)
   - [Compare vs Hosted Contact Center](https://www.softwareadvice.co.nz/compare/306097/352892/hosted-contact-center/vs/amazon-connect)
6. **HoduCC** — 4.6/5 (95 reviews) — Omnichannel contact center software that offers streamlined end-to-end communication solutions. Its effective use of ...
   - [View profile](https://www.softwareadvice.co.nz/software/95921/hoducc)
   - [Compare vs Hosted Contact Center](https://www.softwareadvice.co.nz/compare/95921/306097/hoducc/vs/hosted-contact-center)
7. **wolkvox** — 4.6/5 (100 reviews) — At Wolkvox, we believe that every interaction with your customers can become a Power Conversation: a relevant, seamle...
   - [View profile](https://www.softwareadvice.co.nz/software/87791/wolkvox)
   - [Compare vs Hosted Contact Center](https://www.softwareadvice.co.nz/compare/87791/306097/wolkvox/vs/hosted-contact-center)
8. **CloudAgent** — 4.5/5 (32 reviews) — CloudAgent is a cloud-based call center solution that enables businesses to engage and interact with customers via mu...
   - [View profile](https://www.softwareadvice.co.nz/software/103643/ozonetel-cloudagent)
   - [Compare vs Hosted Contact Center](https://www.softwareadvice.co.nz/compare/103643/306097/ozonetel-cloudagent/vs/hosted-contact-center)
9. **Five9** — 4.2/5 (481 reviews) — Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers w...
   - [View profile](https://www.softwareadvice.co.nz/software/20063/five9)
   - [Compare vs Hosted Contact Center](https://www.softwareadvice.co.nz/compare/20063/306097/five9/vs/hosted-contact-center)
10. **TCN** — 4.5/5 (57 reviews) — TCN is a cloud-based call center solution that caters to various industry verticals, including health care, automotiv...
    - [View profile](https://www.softwareadvice.co.nz/software/63541/tcn)
    - [Compare vs Hosted Contact Center](https://www.softwareadvice.co.nz/compare/63541/306097/tcn/vs/hosted-contact-center)
11. **Ringover** — 4.7/5 (871 reviews) — Ringover is the no.1 business phone system that gives you unlimited calls to 110 countries, video conferencing, SMS a...
    - [View profile](https://www.softwareadvice.co.nz/software/120988/ringover)
    - [Compare vs Hosted Contact Center](https://www.softwareadvice.co.nz/compare/120988/306097/ringover/vs/hosted-contact-center)
12. **DialedIn CCaaS** — 4.8/5 (324 reviews) — DialedIn is a cloud-based Contact Center as a Service (CCaaS) solution designed to optimize outbound, inbound, and bl...
    - [View profile](https://www.softwareadvice.co.nz/software/20027/chasedata)
    - [Compare vs Hosted Contact Center](https://www.softwareadvice.co.nz/compare/20027/306097/chasedata/vs/hosted-contact-center)
13. **uContact** — 4.5/5 (81 reviews) — uContact is a Cloud \& Omnichannel solution that enables its users to manage all their voice and text interactions...
    - [View profile](https://www.softwareadvice.co.nz/software/34514/ucontact)
    - [Compare vs Hosted Contact Center](https://www.softwareadvice.co.nz/compare/34514/306097/ucontact/vs/hosted-contact-center)
14. **XCALLY** — 4.8/5 (130 reviews) — XCALLY is an on-premise and cloud-based contact center solution that handles multiple channels including voice, chat,...
    - [View profile](https://www.softwareadvice.co.nz/software/163156/xcally)
    - [Compare vs Hosted Contact Center](https://www.softwareadvice.co.nz/compare/163156/306097/xcally/vs/hosted-contact-center)
15. **Dialshree** — 4.7/5 (74 reviews) — Dialshree offers a single point of access to all the information they need regarding leads, opportunities, accounts, ...
    - [View profile](https://www.softwareadvice.co.nz/software/370837/dialshree)
    - [Compare vs Hosted Contact Center](https://www.softwareadvice.co.nz/compare/306097/370837/hosted-contact-center/vs/dialshree)

## Related Categories

- [Call Centre Software](https://www.softwareadvice.co.nz/directory/4588/call-center/software)
- [Debt Collection Software](https://www.softwareadvice.co.nz/directory/4514/debt-collection/software)
- [Auto Dialer Software](https://www.softwareadvice.co.nz/directory/1564/auto-dialer/software)
- [Predictive Dialer Software](https://www.softwareadvice.co.nz/directory/1758/predictive-dialer/software)
- [Unified Communications Software](https://www.softwareadvice.co.nz/directory/1556/ucaas/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/alternatives/306097/hosted-contact-center)
- [View Product Profile](https://www.softwareadvice.co.nz/software/306097/hosted-contact-center)

-----

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