---
description: Review of Vocalcom Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Vocalcom | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/255/customer-service/software) > [Vocalcom](/software/297357/web-customer-service-solution) > [Vocalcom Alternatives](https://www.softwareadvice.co.nz/alternatives/297357/web-customer-service-solution)

# Alternatives to Vocalcom

Canonical: https://www.softwareadvice.co.nz/alternatives/297357/web-customer-service-solution

> Explore the top alternatives to Vocalcom. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2212 reviews) — Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key feature...
   - [View profile](https://www.softwareadvice.co.nz/software/393877/zoho-desk)
   - [Compare vs Vocalcom](https://www.softwareadvice.co.nz/compare/297357/393877/web-customer-service-solution/vs/zoho-desk)
2. **Freshdesk** — 4.5/5 (3425 reviews) — Freshdesk is a cloud-based customer service solution that helps businesses resolve customer queries across every cust...
   - [View profile](https://www.softwareadvice.co.nz/software/110247/freshdesk)
   - [Compare vs Vocalcom](https://www.softwareadvice.co.nz/compare/110247/297357/freshdesk/vs/web-customer-service-solution)
3. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.co.nz/software/26892/zendesk-talk)
   - [Compare vs Vocalcom](https://www.softwareadvice.co.nz/compare/26892/297357/zendesk-talk/vs/web-customer-service-solution)
4. **NetSuite** — 4.2/5 (2041 reviews) — NetSuite is an AI-powered cloud-based business management suite that incorporates ERP, financial management, CRM and ...
   - [View profile](https://www.softwareadvice.co.nz/software/25483/netsuite-wholesale-distribution-edition)
   - [Compare vs Vocalcom](https://www.softwareadvice.co.nz/compare/25483/297357/netsuite-wholesale-distribution-edition/vs/web-customer-service-solution)
5. **Odoo** — 4.2/5 (1306 reviews) — Odoo is a comprehensive, open-source suite of business applications designed to cater to the diverse needs of compani...
   - [View profile](https://www.softwareadvice.co.nz/software/77019/odoo-pos)
   - [Compare vs Vocalcom](https://www.softwareadvice.co.nz/compare/77019/297357/odoo-pos/vs/web-customer-service-solution)
6. **Bitrix24** — 4.2/5 (990 reviews) — Bitrix24 is an online workspace platform designed to help businesses manage teams, sales, projects, and client relati...
   - [View profile](https://www.softwareadvice.co.nz/software/128326/bitrix24)
   - [Compare vs Vocalcom](https://www.softwareadvice.co.nz/compare/128326/297357/bitrix24/vs/web-customer-service-solution)
7. **Dynamics 365** — 4.4/5 (5822 reviews) — Microsoft Dynamics 365 is a cloud-based CRM ecosystem for small, medium and enterprise organizations, with a focus on...
   - [View profile](https://www.softwareadvice.co.nz/software/106335/microsoft-dynamics-crm)
   - [Compare vs Vocalcom](https://www.softwareadvice.co.nz/compare/106335/297357/microsoft-dynamics-crm/vs/web-customer-service-solution)
8. **Salesforce Sales Cloud** — 4.4/5 (18782 reviews) — Sales Cloud is equipped with customer relationship management (CRM) functionality that encompasses lead management, m...
   - [View profile](https://www.softwareadvice.co.nz/software/2764/salesforce-sales-cloud)
   - [Compare vs Vocalcom](https://www.softwareadvice.co.nz/compare/2764/297357/salesforce-sales-cloud/vs/web-customer-service-solution)
9. **LiveAgent** — 4.7/5 (1781 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
   - [View profile](https://www.softwareadvice.co.nz/software/109980/liveagent)
   - [Compare vs Vocalcom](https://www.softwareadvice.co.nz/compare/109980/297357/liveagent/vs/web-customer-service-solution)
10. **EngageBay CRM** — 4.7/5 (907 reviews) — EngageBay is an AI-powered all-in-one CRM that helps small businesses and startups manage marketing, sales, and custo...
    - [View profile](https://www.softwareadvice.co.nz/software/83835/engagebay)
    - [Compare vs Vocalcom](https://www.softwareadvice.co.nz/compare/83835/297357/engagebay/vs/web-customer-service-solution)
11. **Tidio** — 4.7/5 (590 reviews) — Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conve...
    - [View profile](https://www.softwareadvice.co.nz/software/157633/tidio-chat)
    - [Compare vs Vocalcom](https://www.softwareadvice.co.nz/compare/157633/297357/tidio-chat/vs/web-customer-service-solution)
12. **Intercom** — 4.5/5 (1133 reviews) — Intercom is the only complete Customer Service solution that provides a seamless customer experience across automatio...
    - [View profile](https://www.softwareadvice.co.nz/software/378292/intercom)
    - [Compare vs Vocalcom](https://www.softwareadvice.co.nz/compare/297357/378292/web-customer-service-solution/vs/intercom)
13. **Webex Suite** — 4.4/5 (7402 reviews) — Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and ...
    - [View profile](https://www.softwareadvice.co.nz/software/430596/webex)
    - [Compare vs Vocalcom](https://www.softwareadvice.co.nz/compare/297357/430596/web-customer-service-solution/vs/webex)
14. **JIRA Service Management** — 4.5/5 (770 reviews) — JIRA Service Management is a service management platform designed to support various teams, including IT, engineering...
    - [View profile](https://www.softwareadvice.co.nz/software/116349/jira-service-management)
    - [Compare vs Vocalcom](https://www.softwareadvice.co.nz/compare/116349/297357/jira-service-management/vs/web-customer-service-solution)
15. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — Salesforce Service Cloud is a customer service platform designed to support organizations in managing interactions ac...
    - [View profile](https://www.softwareadvice.co.nz/software/363691/service-cloud)
    - [Compare vs Vocalcom](https://www.softwareadvice.co.nz/compare/297357/363691/web-customer-service-solution/vs/service-cloud)

## Related Categories

- [Customer Service Software](https://www.softwareadvice.co.nz/directory/255/customer-service/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/alternatives/297357/web-customer-service-solution)
- [View Product Profile](https://www.softwareadvice.co.nz/software/297357/web-customer-service-solution)

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