---
description: Review of IncidentMonitor Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: IncidentMonitor | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Higher Education CRM Software](/directory/3231/higher-education/software) > [IncidentMonitor](/software/27724/incidentmonitor) > [IncidentMonitor Alternatives](https://www.softwareadvice.co.nz/alternatives/27724/incidentmonitor)

# Alternatives to IncidentMonitor

Canonical: https://www.softwareadvice.co.nz/alternatives/27724/incidentmonitor

> Explore the top alternatives to IncidentMonitor. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **ManageEngine ServiceDesk Plus** — 4.4/5 (231 reviews) — ServiceDesk Plus is a help desk management platform. It includes core help desk and IT management applications, as we...
   - [View profile](https://www.softwareadvice.co.nz/software/360387/manageengine-servicedesk-plus)
   - [Compare vs IncidentMonitor](https://www.softwareadvice.co.nz/compare/27724/360387/incidentmonitor/vs/manageengine-servicedesk-plus)
2. **SysAid** — 4.5/5 (519 reviews) — SysAid is an IT service management (ITSM) platform that helps organizations automate workflows and optimize IT servic...
   - [View profile](https://www.softwareadvice.co.nz/software/158389/sysaid-it-crm)
   - [Compare vs IncidentMonitor](https://www.softwareadvice.co.nz/compare/27724/158389/incidentmonitor/vs/sysaid-it-crm)
3. **Issuetrak** — 4.6/5 (205 reviews) — Issuetrak is a flexible issue tracking solution that can be configured to suit the needs of a variety of industries a...
   - [View profile](https://www.softwareadvice.co.nz/software/318585/issuetrak)
   - [Compare vs IncidentMonitor](https://www.softwareadvice.co.nz/compare/27724/318585/incidentmonitor/vs/issuetrak)
4. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — SolarWinds Service Desk is suitable for companies seeking a help desk solution that offers IT service management (ITS...
   - [View profile](https://www.softwareadvice.co.nz/software/30413/samanage)
   - [Compare vs IncidentMonitor](https://www.softwareadvice.co.nz/compare/27724/30413/incidentmonitor/vs/samanage)
5. **OTRS** — 4.4/5 (96 reviews) — OTRS help desk is a service management solution that connects teams and businesses with customers through structured ...
   - [View profile](https://www.softwareadvice.co.nz/software/75465/otrs)
   - [Compare vs IncidentMonitor](https://www.softwareadvice.co.nz/compare/27724/75465/incidentmonitor/vs/otrs)
6. **ServiceTonic** — 4.7/5 (6 reviews) — ServiceTonic is a Help Desk and ITSM solution for companies of all sizes in industries including IT Services, account...
   - [View profile](https://www.softwareadvice.co.nz/software/32396/service-tonic)
   - [Compare vs IncidentMonitor](https://www.softwareadvice.co.nz/compare/27724/32396/incidentmonitor/vs/service-tonic)
7. **Vivantio** — 4.3/5 (178 reviews) — Founded in 2003, Vivantio is a leading provider of service management software for both internal- and external-facing...
   - [View profile](https://www.softwareadvice.co.nz/software/394868/vivantio-pro)
   - [Compare vs IncidentMonitor](https://www.softwareadvice.co.nz/compare/27724/394868/incidentmonitor/vs/vivantio-pro)
8. **C2** — 4.3/5 (14 reviews) — Organizations today rely on service teams to support a wide range of internal operations, from IT support and onboard...
   - [View profile](https://www.softwareadvice.co.nz/software/337609/c2-atom)
   - [Compare vs IncidentMonitor](https://www.softwareadvice.co.nz/compare/27724/337609/incidentmonitor/vs/c2-atom)
9. **Freshservice** — 4.5/5 (714 reviews) — Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify the...
   - [View profile](https://www.softwareadvice.co.nz/software/436317/freshservice)
   - [Compare vs IncidentMonitor](https://www.softwareadvice.co.nz/compare/27724/436317/incidentmonitor/vs/freshservice)
10. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
    - [View profile](https://www.softwareadvice.co.nz/software/26892/zendesk-talk)
    - [Compare vs IncidentMonitor](https://www.softwareadvice.co.nz/compare/26892/27724/zendesk-talk/vs/incidentmonitor)
11. **JIRA Service Management** — 4.5/5 (770 reviews) — JIRA Service Management is a service management platform designed to support various teams, including IT, engineering...
    - [View profile](https://www.softwareadvice.co.nz/software/116349/jira-service-management)
    - [Compare vs IncidentMonitor](https://www.softwareadvice.co.nz/compare/27724/116349/incidentmonitor/vs/jira-service-management)
12. **InvGate Service Management** — 4.6/5 (108 reviews) — InvGate Service Desk is an IT service management platform that offers help desk request fulfillment, customer service...
    - [View profile](https://www.softwareadvice.co.nz/software/19043/invgate-service-desk)
    - [Compare vs IncidentMonitor](https://www.softwareadvice.co.nz/compare/19043/27724/invgate-service-desk/vs/incidentmonitor)
13. **EcholoN** — 4.7/5 (35 reviews) — EcholoN is a customer service solution that enables businesses to streamline processes related to support tickets, as...
    - [View profile](https://www.softwareadvice.co.nz/software/108411/echolon)
    - [Compare vs IncidentMonitor](https://www.softwareadvice.co.nz/compare/27724/108411/incidentmonitor/vs/echolon)
14. **ChangeGear** — 4.0/5 (51 reviews) — ChangeGear is a premier IT Service Management solution. ChangeGear delivers a comprehensive platform for enterprise w...
    - [View profile](https://www.softwareadvice.co.nz/software/128878/changegear)
    - [Compare vs IncidentMonitor](https://www.softwareadvice.co.nz/compare/27724/128878/incidentmonitor/vs/changegear)
15. **ServiceWise** — 4.6/5 (8 reviews) — ServiceWise by TechExcel is a cloud-based IT Service Management(ITSM) solution that caters to businesses of all sizes...
    - [View profile](https://www.softwareadvice.co.nz/software/30481/servicewise)
    - [Compare vs IncidentMonitor](https://www.softwareadvice.co.nz/compare/27724/30481/incidentmonitor/vs/servicewise)

## Related Categories

- [Higher Education CRM Software](https://www.softwareadvice.co.nz/directory/3231/higher-education/software)
- [CRM Software for Pharmaceutical ](https://www.softwareadvice.co.nz/directory/343/pharmaceutical-crm/software)
- [Mortgage CRM Software](https://www.softwareadvice.co.nz/directory/345/mortgage-crm/software)
- [IT Ticketing Systems](https://www.softwareadvice.co.nz/directory/1630/it-ticketing/software)
- [Banking CRM Software](https://www.softwareadvice.co.nz/directory/336/banking-crm/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/alternatives/27724/incidentmonitor)
- [View Product Profile](https://www.softwareadvice.co.nz/software/27724/incidentmonitor)

-----

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