---
description: Review of eGain Suite Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: eGain Suite | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/4574/customer-experience/software) > [eGain Suite](/software/276065/egain-suite) > [eGain Suite Alternatives](https://www.softwareadvice.co.nz/alternatives/276065/egain-suite)

# Alternatives to eGain Suite

Canonical: https://www.softwareadvice.co.nz/alternatives/276065/egain-suite

> Explore the top alternatives to eGain Suite. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Zoho CRM** — 4.3/5 (6973 reviews) — Zoho CRM is a cloud-based business management platform that caters to businesses of all sizes. It offers sales and ma...
   - [View profile](https://www.softwareadvice.co.nz/software/392464/zoho-crm)
   - [Compare vs eGain Suite](https://www.softwareadvice.co.nz/compare/276065/392464/egain-suite/vs/zoho-crm)
2. **Viber** — 4.4/5 (4059 reviews) — Viber is a web and mobile-based communication solution, which enables businesses of all sizes to connect with clients...
   - [View profile](https://www.softwareadvice.co.nz/software/146449/viber)
   - [Compare vs eGain Suite](https://www.softwareadvice.co.nz/compare/146449/276065/viber/vs/egain-suite)
3. **Text Request** — 4.6/5 (1193 reviews) — Text Request is the business texting platform built to ignite customer engagement. We’ve crafted plug-and-play messag...
   - [View profile](https://www.softwareadvice.co.nz/software/306855/text-request)
   - [Compare vs eGain Suite](https://www.softwareadvice.co.nz/compare/276065/306855/egain-suite/vs/text-request)
4. **Slack** — 4.7/5 (24103 reviews) — Slack is a cloud-based project collaboration and team interaction tool designed to facilitate communication across or...
   - [View profile](https://www.softwareadvice.co.nz/software/154669/slack)
   - [Compare vs eGain Suite](https://www.softwareadvice.co.nz/compare/154669/276065/slack/vs/egain-suite)
5. **Wati** — 4.6/5 (203 reviews) — Started as a WhatsApp team inbox in 2020, Wati has evolved into an AI-powered customer engagement platform that goes ...
   - [View profile](https://www.softwareadvice.co.nz/software/430256/wati)
   - [Compare vs eGain Suite](https://www.softwareadvice.co.nz/compare/276065/430256/egain-suite/vs/wati)
6. **Tremendous** — 4.8/5 (477 reviews) — Tremendous is the global payouts platform for businesses sending gift cards and money at scale. Trusted by 20,000+ le...
   - [View profile](https://www.softwareadvice.co.nz/software/262872/tremendous-rewards)
   - [Compare vs eGain Suite](https://www.softwareadvice.co.nz/compare/262872/276065/tremendous-rewards/vs/egain-suite)
7. **LiveAgent** — 4.7/5 (1781 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
   - [View profile](https://www.softwareadvice.co.nz/software/109980/liveagent)
   - [Compare vs eGain Suite](https://www.softwareadvice.co.nz/compare/109980/276065/liveagent/vs/egain-suite)
8. **LiveChat** — 4.6/5 (1723 reviews) — LiveChat is an AI-based live chat software designed to help businesses provide real-time customer support through the...
   - [View profile](https://www.softwareadvice.co.nz/software/27068/livechat)
   - [Compare vs eGain Suite](https://www.softwareadvice.co.nz/compare/27068/276065/livechat/vs/egain-suite)
9. **Intercom** — 4.5/5 (1133 reviews) — Intercom is the only complete Customer Service solution that provides a seamless customer experience across automatio...
   - [View profile](https://www.softwareadvice.co.nz/software/378292/intercom)
   - [Compare vs eGain Suite](https://www.softwareadvice.co.nz/compare/276065/378292/egain-suite/vs/intercom)
10. **Braze** — 4.7/5 (168 reviews) — Braze is a leading customer engagement platform that powers lasting connections between consumers and brands they lov...
    - [View profile](https://www.softwareadvice.co.nz/software/298874/braze)
    - [Compare vs eGain Suite](https://www.softwareadvice.co.nz/compare/276065/298874/egain-suite/vs/braze)
11. **EZ Texting** — 4.4/5 (253 reviews) — EZ Texting is an SMS marketing software designed for businesses to send mass text messages and MMS messages to their ...
    - [View profile](https://www.softwareadvice.co.nz/software/175675/ez-texting)
    - [Compare vs eGain Suite](https://www.softwareadvice.co.nz/compare/175675/276065/ez-texting/vs/egain-suite)
12. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — Salesforce Service Cloud is a customer service platform designed to support organizations in managing interactions ac...
    - [View profile](https://www.softwareadvice.co.nz/software/363691/service-cloud)
    - [Compare vs eGain Suite](https://www.softwareadvice.co.nz/compare/276065/363691/egain-suite/vs/service-cloud)
13. **Kangaroo** — 4.9/5 (250 reviews) — Kangaroo is a cloud-based loyalty and marketing management platform designed for retail businesses of all sizes that ...
    - [View profile](https://www.softwareadvice.co.nz/software/324113/kangaroo)
    - [Compare vs eGain Suite](https://www.softwareadvice.co.nz/compare/276065/324113/egain-suite/vs/kangaroo)
14. **Pendo** — 4.5/5 (238 reviews) — Pendo is a product management solution that helps businesses in educational technology, healthcare and financial serv...
    - [View profile](https://www.softwareadvice.co.nz/software/165586/pendo)
    - [Compare vs eGain Suite](https://www.softwareadvice.co.nz/compare/165586/276065/pendo/vs/egain-suite)
15. **Lucky Orange** — 4.7/5 (260 reviews) — Lucky Orange is a suite of conversion optimization tools designed to help businesses track and engage with visitors u...
    - [View profile](https://www.softwareadvice.co.nz/software/324513/lucky-orange)
    - [Compare vs eGain Suite](https://www.softwareadvice.co.nz/compare/276065/324513/egain-suite/vs/lucky-orange)

## Related Categories

- [Customer Experience Software](https://www.softwareadvice.co.nz/directory/4574/customer-experience/software)
- [Customer Engagement Software](https://www.softwareadvice.co.nz/directory/508/customer-engagement/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/alternatives/276065/egain-suite)
- [View Product Profile](https://www.softwareadvice.co.nz/software/276065/egain-suite)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"eGain Suite","description":"Discover alternatives to eGain Suite and related software to quickly shortlist your selection and narrow down the right software for your organization on Software Advice New Zealand.","url":"https://www.softwareadvice.co.nz/alternatives/276065/egain-suite","about":{"@id":"https://www.softwareadvice.co.nz/alternatives/276065/egain-suite#software"},"breadcrumb":{"@id":"https://www.softwareadvice.co.nz/alternatives/276065/egain-suite#breadcrumblist"},"@id":"https://www.softwareadvice.co.nz/alternatives/276065/egain-suite#webpage","@type":["WebPage","CollectionPage"],"mainEntity":{"@id":"https://www.softwareadvice.co.nz/alternatives/276065/egain-suite#software"},"isPartOf":{"@id":"https://www.softwareadvice.co.nz/#website"},"publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"inLanguage":"en-NZ"},{"name":"eGain Suite","url":"https://www.softwareadvice.co.nz/software/276065/egain-suite","@id":"https://www.softwareadvice.co.nz/software/276065/egain-suite#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"}},{"@id":"https://www.softwareadvice.co.nz/alternatives/276065/egain-suite#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Experience Software","position":2,"item":"/directory/4574/customer-experience/software","@type":"ListItem"},{"name":"eGain Suite","position":3,"item":"/software/276065/egain-suite","@type":"ListItem"},{"name":"eGain Suite Alternatives","position":4,"item":"https://www.softwareadvice.co.nz/alternatives/276065/egain-suite","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"eGain Suite Software Alternatives &amp; Similar Software - Software Advice New Zealand","@context":"https://schema.org","@id":"https://www.softwareadvice.co.nz/alternatives/276065/egain-suite#itemlist","@type":"ItemList","itemListElement":[{"name":"Zoho CRM","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/82a342f4-1d08-4265-877a-83f0d7b3858f.png","url":"https://www.softwareadvice.co.nz/software/392464/zoho-crm","@type":"ListItem"},{"name":"Viber","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4c4332bc-47f9-4972-bd06-6bff7ca5b92c.png","url":"https://www.softwareadvice.co.nz/software/146449/viber","@type":"ListItem"},{"name":"Text Request","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f46dc1a8-659d-4a8d-ba35-6581d3c4cc67.png","url":"https://www.softwareadvice.co.nz/software/306855/text-request","@type":"ListItem"},{"name":"Slack","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/91f64896-759a-41ae-8d14-d540f90c5870.png","url":"https://www.softwareadvice.co.nz/software/154669/slack","@type":"ListItem"},{"name":"Wati","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/799913f0-546e-4f6a-82e1-82fecb426c4c.png","url":"https://www.softwareadvice.co.nz/software/430256/wati","@type":"ListItem"},{"name":"Tremendous","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d6a27324-2a3c-4fbb-a71d-741673e90a47.png","url":"https://www.softwareadvice.co.nz/software/262872/tremendous-rewards","@type":"ListItem"},{"name":"LiveAgent","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.softwareadvice.co.nz/software/109980/liveagent","@type":"ListItem"},{"name":"LiveChat","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.softwareadvice.co.nz/software/27068/livechat","@type":"ListItem"},{"name":"Intercom","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6a454b39-277e-4602-aaed-5412bfd47102.png","url":"https://www.softwareadvice.co.nz/software/378292/intercom","@type":"ListItem"},{"name":"Braze","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/008ec147-5fc6-4b63-90b7-d431954cbcaf.jpeg","url":"https://www.softwareadvice.co.nz/software/298874/braze","@type":"ListItem"},{"name":"EZ Texting","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cdf342c7-5c4a-4ec6-9d36-3b2d39de9e21.png","url":"https://www.softwareadvice.co.nz/software/175675/ez-texting","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.softwareadvice.co.nz/software/363691/service-cloud","@type":"ListItem"},{"name":"Kangaroo","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2ae9d9f5-21b2-4aca-8c72-e1282f24ec9e.png","url":"https://www.softwareadvice.co.nz/software/324113/kangaroo","@type":"ListItem"},{"name":"Pendo","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e5c39a4-597b-49b5-90a1-1fb73392ac96.png","url":"https://www.softwareadvice.co.nz/software/165586/pendo","@type":"ListItem"},{"name":"Lucky Orange","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ac4deb58-5026-4132-ad54-33930c8c09d4.png","url":"https://www.softwareadvice.co.nz/software/324513/lucky-orange","@type":"ListItem"}],"numberOfItems":15}
</script>