---
description: Review of Kayako Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Kayako | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/4569/live-chat/software) > [Kayako](/software/27060/kayako) > [Kayako Alternatives](https://www.softwareadvice.co.nz/alternatives/27060/kayako)

# Alternatives to Kayako

Canonical: https://www.softwareadvice.co.nz/alternatives/27060/kayako

> Explore the top alternatives to Kayako. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.co.nz/software/26892/zendesk-talk)
   - [Compare vs Kayako](https://www.softwareadvice.co.nz/compare/26892/27060/zendesk-talk/vs/kayako)
2. **Freshdesk** — 4.5/5 (3486 reviews) — Freshdesk is a cloud-based customer service help desk solution serving businesses of all sizes, across industries suc...
   - [View profile](https://www.softwareadvice.co.nz/software/110247/freshdesk)
   - [Compare vs Kayako](https://www.softwareadvice.co.nz/compare/27060/110247/kayako/vs/freshdesk)
3. **Salesforce Sales Cloud** — 4.4/5 (18812 reviews) — Sales Cloud is equipped with customer relationship management (CRM) functionality that encompasses lead management, m...
   - [View profile](https://www.softwareadvice.co.nz/software/2764/salesforce-sales-cloud)
   - [Compare vs Kayako](https://www.softwareadvice.co.nz/compare/2764/27060/salesforce-sales-cloud/vs/kayako)
4. **LiveChat** — 4.6/5 (1728 reviews) — LiveChat is an AI-based live chat software designed to help businesses provide real-time customer support through the...
   - [View profile](https://www.softwareadvice.co.nz/software/27068/livechat)
   - [Compare vs Kayako](https://www.softwareadvice.co.nz/compare/27060/27068/kayako/vs/livechat)
5. **LiveAgent** — 4.7/5 (1789 reviews) — LiveAgent is an all-in-one customer service platform serving startups, small businesses, and enterprises across e-com...
   - [View profile](https://www.softwareadvice.co.nz/software/109980/liveagent)
   - [Compare vs Kayako](https://www.softwareadvice.co.nz/compare/27060/109980/kayako/vs/liveagent)
6. **Milvus** — 4.8/5 (298 reviews) — Milvus is an all-in-one Help Desk, Service Desk and IT Operations platform for companies that need more than ticket m...
   - [View profile](https://www.softwareadvice.co.nz/software/246233/milvus)
   - [Compare vs Kayako](https://www.softwareadvice.co.nz/compare/27060/246233/kayako/vs/milvus)
7. **HelpDesk** — 4.6/5 (183 reviews) — HelpDesk.com is a cloud-based ticketing platform for customer service teams, part of the Text.com customer service pl...
   - [View profile](https://www.softwareadvice.co.nz/software/150799/helpdesk)
   - [Compare vs Kayako](https://www.softwareadvice.co.nz/compare/27060/150799/kayako/vs/helpdesk)
8. **Tidio** — 4.7/5 (590 reviews) — Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conve...
   - [View profile](https://www.softwareadvice.co.nz/software/157633/tidio-chat)
   - [Compare vs Kayako](https://www.softwareadvice.co.nz/compare/27060/157633/kayako/vs/tidio-chat)
9. **Zoho Desk** — 4.5/5 (2216 reviews) — Zoho Desk is a cloud-based customer service help desk solution that serves businesses of all sizes, from startups and...
   - [View profile](https://www.softwareadvice.co.nz/software/393877/zoho-desk)
   - [Compare vs Kayako](https://www.softwareadvice.co.nz/compare/27060/393877/kayako/vs/zoho-desk)
10. **Zoho Assist** — 4.7/5 (1495 reviews) — Zoho Assist is a cloud-based remote support software designed for organizations of all sizes. The solution allows IT ...
    - [View profile](https://www.softwareadvice.co.nz/software/392373/zoho-assist)
    - [Compare vs Kayako](https://www.softwareadvice.co.nz/compare/27060/392373/kayako/vs/zoho-assist)
11. **Superchat** — 4.8/5 (316 reviews) — Superchat gives businesses the tools they need to communicate efficiently with customers. The comprehensive messaging...
    - [View profile](https://www.softwareadvice.co.nz/software/252687/superchat)
    - [Compare vs Kayako](https://www.softwareadvice.co.nz/compare/27060/252687/kayako/vs/superchat)
12. **Dynamics 365** — 4.4/5 (5860 reviews) — Microsoft Dynamics 365 is a cloud-based CRM ecosystem for small, medium and enterprise organizations, with a focus on...
    - [View profile](https://www.softwareadvice.co.nz/software/106335/microsoft-dynamics-crm)
    - [Compare vs Kayako](https://www.softwareadvice.co.nz/compare/27060/106335/kayako/vs/microsoft-dynamics-crm)
13. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — Salesforce Service Cloud is a customer service platform designed to support organizations in managing interactions ac...
    - [View profile](https://www.softwareadvice.co.nz/software/363691/service-cloud)
    - [Compare vs Kayako](https://www.softwareadvice.co.nz/compare/27060/363691/kayako/vs/service-cloud)
14. **Supportbench** — 4.8/5 (131 reviews) — The AI-Powered Helpdesk for Modern B2B Teams Supportbench is the most complete helpdesk platform built specifically f...
    - [View profile](https://www.softwareadvice.co.nz/software/37159/supportbench)
    - [Compare vs Kayako](https://www.softwareadvice.co.nz/compare/27060/37159/kayako/vs/supportbench)
15. **JIRA Service Management** — 4.5/5 (779 reviews) — JIRA Service Management is a service management platform designed to support various teams, including IT, engineering...
    - [View profile](https://www.softwareadvice.co.nz/software/116349/jira-service-management)
    - [Compare vs Kayako](https://www.softwareadvice.co.nz/compare/27060/116349/kayako/vs/jira-service-management)

## Related Categories

- [Live Chat Software](https://www.softwareadvice.co.nz/directory/4569/live-chat/software)
- [ITSM Tools](https://www.softwareadvice.co.nz/directory/4296/itsm/software)
- [Issue Tracking Software](https://www.softwareadvice.co.nz/directory/4318/issue-tracking/software)
- [Customer Experience Software](https://www.softwareadvice.co.nz/directory/4574/customer-experience/software)
- [Help Desk Software](https://www.softwareadvice.co.nz/directory/4160/help-desk/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/alternatives/27060/kayako)
- [View Product Profile](https://www.softwareadvice.co.nz/software/27060/kayako)

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