---
description: Review of Jetdocs Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Jetdocs | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Service Desk Software](/directory/4256/service-desk/software) > [Jetdocs](/software/266617/jetdocs) > [Jetdocs Alternatives](https://www.softwareadvice.co.nz/alternatives/266617/jetdocs)

# Alternatives to Jetdocs

Canonical: https://www.softwareadvice.co.nz/alternatives/266617/jetdocs

> Explore the top alternatives to Jetdocs. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Freshservice** — 4.5/5 (714 reviews) — Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify the...
   - [View profile](https://www.softwareadvice.co.nz/software/436317/freshservice)
   - [Compare vs Jetdocs](https://www.softwareadvice.co.nz/compare/266617/436317/jetdocs/vs/freshservice)
2. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.co.nz/software/26892/zendesk-talk)
   - [Compare vs Jetdocs](https://www.softwareadvice.co.nz/compare/26892/266617/zendesk-talk/vs/jetdocs)
3. **JIRA Service Management** — 4.5/5 (770 reviews) — JIRA Service Management is a service management platform designed to support various teams, including IT, engineering...
   - [View profile](https://www.softwareadvice.co.nz/software/116349/jira-service-management)
   - [Compare vs Jetdocs](https://www.softwareadvice.co.nz/compare/116349/266617/jira-service-management/vs/jetdocs)
4. **C2** — 4.3/5 (14 reviews) — Organizations today rely on service teams to support a wide range of internal operations, from IT support and onboard...
   - [View profile](https://www.softwareadvice.co.nz/software/337609/c2-atom)
   - [Compare vs Jetdocs](https://www.softwareadvice.co.nz/compare/266617/337609/jetdocs/vs/c2-atom)
5. **SysAid** — 4.5/5 (519 reviews) — SysAid is an IT service management (ITSM) platform that helps organizations automate workflows and optimize IT servic...
   - [View profile](https://www.softwareadvice.co.nz/software/158389/sysaid-it-crm)
   - [Compare vs Jetdocs](https://www.softwareadvice.co.nz/compare/158389/266617/sysaid-it-crm/vs/jetdocs)
6. **TIKTING** (0 reviews) — Built using Microsoft technologies, focus on speed and reliability. SaaS or On-Premises Deployment Auto Ticket Creati...
   - [View profile](https://www.softwareadvice.co.nz/software/377995/tikting)
   - [Compare vs Jetdocs](https://www.softwareadvice.co.nz/compare/266617/377995/jetdocs/vs/tikting)
7. **Hiver** — 4.7/5 (147 reviews) — Hiver is a modern, AI help desk software designed for sleek, fast-moving teams. It rejects the false trade-off that p...
   - [View profile](https://www.softwareadvice.co.nz/software/60479/hiver)
   - [Compare vs Jetdocs](https://www.softwareadvice.co.nz/compare/60479/266617/hiver/vs/jetdocs)
8. **OTRS** — 4.4/5 (96 reviews) — OTRS help desk is a service management solution that connects teams and businesses with customers through structured ...
   - [View profile](https://www.softwareadvice.co.nz/software/75465/otrs)
   - [Compare vs Jetdocs](https://www.softwareadvice.co.nz/compare/75465/266617/otrs/vs/jetdocs)
9. **Issuetrak** — 4.6/5 (205 reviews) — Issuetrak is a flexible issue tracking solution that can be configured to suit the needs of a variety of industries a...
   - [View profile](https://www.softwareadvice.co.nz/software/318585/issuetrak)
   - [Compare vs Jetdocs](https://www.softwareadvice.co.nz/compare/266617/318585/jetdocs/vs/issuetrak)
10. **Bitrix24** — 4.2/5 (990 reviews) — Bitrix24 is an online workspace platform designed to help businesses manage teams, sales, projects, and client relati...
    - [View profile](https://www.softwareadvice.co.nz/software/128326/bitrix24)
    - [Compare vs Jetdocs](https://www.softwareadvice.co.nz/compare/128326/266617/bitrix24/vs/jetdocs)
11. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — Salesforce Service Cloud is a customer service platform designed to support organizations in managing interactions ac...
    - [View profile](https://www.softwareadvice.co.nz/software/363691/service-cloud)
    - [Compare vs Jetdocs](https://www.softwareadvice.co.nz/compare/266617/363691/jetdocs/vs/service-cloud)
12. **TeamDynamix** — 4.4/5 (150 reviews) — TeamDynamix is an award-winning, no-code ITSM/ESM platform with native AI and automation that helps IT teams automate...
    - [View profile](https://www.softwareadvice.co.nz/software/65333/teamdynamix)
    - [Compare vs Jetdocs](https://www.softwareadvice.co.nz/compare/65333/266617/teamdynamix/vs/jetdocs)
13. **Capacity** — 4.5/5 (14 reviews) — Capacity is a cloud-based help desk and knowledge base solution that utilizes AI-powered automation to enhance workfl...
    - [View profile](https://www.softwareadvice.co.nz/software/183274/capacity)
    - [Compare vs Jetdocs](https://www.softwareadvice.co.nz/compare/183274/266617/capacity/vs/jetdocs)
14. **EcholoN** — 4.7/5 (35 reviews) — EcholoN is a customer service solution that enables businesses to streamline processes related to support tickets, as...
    - [View profile](https://www.softwareadvice.co.nz/software/108411/echolon)
    - [Compare vs Jetdocs](https://www.softwareadvice.co.nz/compare/108411/266617/echolon/vs/jetdocs)
15. **Freshdesk** — 4.5/5 (3425 reviews) — Freshdesk is a cloud-based customer service solution that helps businesses resolve customer queries across every cust...
    - [View profile](https://www.softwareadvice.co.nz/software/110247/freshdesk)
    - [Compare vs Jetdocs](https://www.softwareadvice.co.nz/compare/110247/266617/freshdesk/vs/jetdocs)

## Related Categories

- [Service Desk Software](https://www.softwareadvice.co.nz/directory/4256/service-desk/software)
- [ITSM Tools](https://www.softwareadvice.co.nz/directory/4296/itsm/software)
- [Workflow Management Software](https://www.softwareadvice.co.nz/directory/4272/workflow/software)
- [Ticketing Systems](https://www.softwareadvice.co.nz/directory/4641/ticketing/software)
- [Collaboration Software](https://www.softwareadvice.co.nz/directory/4138/collaboration/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/alternatives/266617/jetdocs)
- [View Product Profile](https://www.softwareadvice.co.nz/software/266617/jetdocs)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Jetdocs","description":"Discover alternatives to Jetdocs and related software to quickly shortlist your selection and narrow down the right software for your organization on Software Advice New Zealand.","url":"https://www.softwareadvice.co.nz/alternatives/266617/jetdocs","about":{"@id":"https://www.softwareadvice.co.nz/alternatives/266617/jetdocs#software"},"breadcrumb":{"@id":"https://www.softwareadvice.co.nz/alternatives/266617/jetdocs#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.co.nz/alternatives/266617/jetdocs#webpage","mainEntity":{"@id":"https://www.softwareadvice.co.nz/alternatives/266617/jetdocs#software"},"publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"inLanguage":"en-NZ","isPartOf":{"@id":"https://www.softwareadvice.co.nz/#website"}},{"name":"Jetdocs","url":"https://www.softwareadvice.co.nz/software/266617/jetdocs","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.nz/software/266617/jetdocs#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":1,"ratingValue":5.0}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Service Desk Software","position":2,"item":"/directory/4256/service-desk/software","@type":"ListItem"},{"name":"Jetdocs","position":3,"item":"/software/266617/jetdocs","@type":"ListItem"},{"name":"Jetdocs Alternatives","position":4,"item":"https://www.softwareadvice.co.nz/alternatives/266617/jetdocs","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.nz/alternatives/266617/jetdocs#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"Jetdocs Software Alternatives &amp; Similar Software - Software Advice New Zealand","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"Freshservice","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ccaf7f2-39be-4e89-97db-cfa1bc29cac1.png","url":"https://www.softwareadvice.co.nz/software/436317/freshservice","@type":"ListItem"},{"name":"Zendesk Suite","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.softwareadvice.co.nz/software/26892/zendesk-talk","@type":"ListItem"},{"name":"JIRA Service Management","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.softwareadvice.co.nz/software/116349/jira-service-management","@type":"ListItem"},{"name":"C2","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a8eaa9b7-1047-4993-8448-7c48563f05a9.png","url":"https://www.softwareadvice.co.nz/software/337609/c2-atom","@type":"ListItem"},{"name":"SysAid","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5371c4a5-c71b-4516-9072-39317a7f7ead.png","url":"https://www.softwareadvice.co.nz/software/158389/sysaid-it-crm","@type":"ListItem"},{"name":"TIKTING","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e3075d5b-c34f-4e2c-9493-f5b8f34eae74.png","url":"https://www.softwareadvice.co.nz/software/377995/tikting","@type":"ListItem"},{"name":"Hiver","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a9c15b99-cb97-46a9-96ae-986a824d38b4.png","url":"https://www.softwareadvice.co.nz/software/60479/hiver","@type":"ListItem"},{"name":"OTRS","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/64b6e562-5d48-4ad9-b584-f5b7a212fbbb.png","url":"https://www.softwareadvice.co.nz/software/75465/otrs","@type":"ListItem"},{"name":"Issuetrak","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1a186550-5793-40c4-be67-463a2afb23ad.jpeg","url":"https://www.softwareadvice.co.nz/software/318585/issuetrak","@type":"ListItem"},{"name":"Bitrix24","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.softwareadvice.co.nz/software/128326/bitrix24","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.softwareadvice.co.nz/software/363691/service-cloud","@type":"ListItem"},{"name":"TeamDynamix","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fc0131e4-2a13-4e12-bf93-b010714f4fcf.jpeg","url":"https://www.softwareadvice.co.nz/software/65333/teamdynamix","@type":"ListItem"},{"name":"Capacity","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/16dbaadb-5202-4e8b-b8ce-1a7ca550ee93.png","url":"https://www.softwareadvice.co.nz/software/183274/capacity","@type":"ListItem"},{"name":"EcholoN","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/58abab0c-b11a-4396-9b01-55d6d01b2ab5.png","url":"https://www.softwareadvice.co.nz/software/108411/echolon","@type":"ListItem"},{"name":"Freshdesk","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.softwareadvice.co.nz/software/110247/freshdesk","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.nz/alternatives/266617/jetdocs#itemlist","numberOfItems":15}
</script>
