---
description: Review of Qfiniti Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Qfiniti | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/4588/call-center/software) > [Qfiniti](/software/248395/qfiniti) > [Qfiniti Alternatives](https://www.softwareadvice.co.nz/alternatives/248395/qfiniti)

# Alternatives to Qfiniti

Canonical: https://www.softwareadvice.co.nz/alternatives/248395/qfiniti

> Explore the top alternatives to Qfiniti. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **NiCE CXone** — 4.2/5 (581 reviews) — NiCE is a cloud-based platform with native applications for ACD/IVR, omnichannel routing, workforce engagement manage...
   - [View profile](https://www.softwareadvice.co.nz/software/20067/nice-incontact-cxone-workforce)
   - [Compare vs Qfiniti](https://www.softwareadvice.co.nz/compare/20067/248395/nice-incontact-cxone-workforce/vs/qfiniti)
2. **Playvox** — 4.8/5 (109 reviews) — Enhance contact center productivity using Playvox Workforce Engagement Management. Maintain service excellence with p...
   - [View profile](https://www.softwareadvice.co.nz/software/214699/playvox)
   - [Compare vs Qfiniti](https://www.softwareadvice.co.nz/compare/214699/248395/playvox/vs/qfiniti)
3. **Calabrio ONE** — 4.5/5 (263 reviews) — Calabrio ONE is a workforce performance software that helps contact centers work smarter, faster, and better. The tru...
   - [View profile](https://www.softwareadvice.co.nz/software/231268/calabrio-one-suite)
   - [Compare vs Qfiniti](https://www.softwareadvice.co.nz/compare/231268/248395/calabrio-one-suite/vs/qfiniti)
4. **Verint Forecasting and Scheduling** (0 reviews) — Verint Forecasting and Scheduling is a performance management and employee scheduling solution that helps businesses ...
   - [View profile](https://www.softwareadvice.co.nz/software/423818/verint-forecasting-and-scheduling)
   - [Compare vs Qfiniti](https://www.softwareadvice.co.nz/compare/248395/423818/qfiniti/vs/verint-forecasting-and-scheduling)
5. **Bitrix24** — 4.2/5 (990 reviews) — Bitrix24 is an online workspace platform designed to help businesses manage teams, sales, projects, and client relati...
   - [View profile](https://www.softwareadvice.co.nz/software/128326/bitrix24)
   - [Compare vs Qfiniti](https://www.softwareadvice.co.nz/compare/128326/248395/bitrix24/vs/qfiniti)
6. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — Salesforce Service Cloud is a customer service platform designed to support organizations in managing interactions ac...
   - [View profile](https://www.softwareadvice.co.nz/software/363691/service-cloud)
   - [Compare vs Qfiniti](https://www.softwareadvice.co.nz/compare/248395/363691/qfiniti/vs/service-cloud)
7. **RingCX** — 4.2/5 (255 reviews) — RingCX is a contact center solution that redefines customer service through a seamless blend of advanced technology a...
   - [View profile](https://www.softwareadvice.co.nz/software/24307/ringcentral-contact)
   - [Compare vs Qfiniti](https://www.softwareadvice.co.nz/compare/24307/248395/ringcentral-contact/vs/qfiniti)
8. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Genesys Cloud CX cloud contact center software transforms your customer experience. It connects data across teams, to...
   - [View profile](https://www.softwareadvice.co.nz/software/323407/pureconnect)
   - [Compare vs Qfiniti](https://www.softwareadvice.co.nz/compare/248395/323407/qfiniti/vs/pureconnect)
9. **Five9** — 4.2/5 (481 reviews) — Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers w...
   - [View profile](https://www.softwareadvice.co.nz/software/20063/five9)
   - [Compare vs Qfiniti](https://www.softwareadvice.co.nz/compare/20063/248395/five9/vs/qfiniti)
10. **Talkdesk** — 4.5/5 (733 reviews) — Talkdesk is a cloud-based call center solution that helps businesses improve customer satisfaction while simultaneous...
    - [View profile](https://www.softwareadvice.co.nz/software/20039/talkdesk)
    - [Compare vs Qfiniti](https://www.softwareadvice.co.nz/compare/20039/248395/talkdesk/vs/qfiniti)
11. **MaxContact** — 4.7/5 (33 reviews) — MaxContact is the AI-powered customer engagement platform that transforms customer conversations into measurable busi...
    - [View profile](https://www.softwareadvice.co.nz/software/120574/maxcontact)
    - [Compare vs Qfiniti](https://www.softwareadvice.co.nz/compare/120574/248395/maxcontact/vs/qfiniti)
12. **Call Center Studio** — 4.5/5 (47 reviews) — Call Center Studio is a next-gen cloud-born contact center solution that helps businesses build the best experiences ...
    - [View profile](https://www.softwareadvice.co.nz/software/70301/call-center-studio)
    - [Compare vs Qfiniti](https://www.softwareadvice.co.nz/compare/70301/248395/call-center-studio/vs/qfiniti)
13. **Aspect Workforce** — 4.2/5 (251 reviews) — Aspect Workforce is a premier workforce management (WFM) solution, built to drive productivity, efficiency, and emplo...
    - [View profile](https://www.softwareadvice.co.nz/software/35655/aspectwork)
    - [Compare vs Qfiniti](https://www.softwareadvice.co.nz/compare/35655/248395/aspectwork/vs/qfiniti)
14. **Workforce Optimization (WFO)** — 4.4/5 (19 reviews) — Workforce Optimization (WFO) is a cloud-based workforce optimization software that enables call centers to manage sta...
    - [View profile](https://www.softwareadvice.co.nz/software/143050/workforce-optimization-wfo)
    - [Compare vs Qfiniti](https://www.softwareadvice.co.nz/compare/143050/248395/workforce-optimization-wfo/vs/qfiniti)
15. **Insightful** — 4.8/5 (182 reviews) — Insightful is workforce analytics software that shows how work actually happens across your teams. When work is sprea...
    - [View profile](https://www.softwareadvice.co.nz/software/171184/workpuls)
    - [Compare vs Qfiniti](https://www.softwareadvice.co.nz/compare/171184/248395/workpuls/vs/qfiniti)

## Related Categories

- [Call Centre Software](https://www.softwareadvice.co.nz/directory/4588/call-center/software)
- [Call Center Workforce Management Software](https://www.softwareadvice.co.nz/directory/1855/workforce-management-optimization/software)
- [Workforce Management Software](https://www.softwareadvice.co.nz/directory/374/workforce-management-software/software)
- [Contact Centre Quality Assurance Software](https://www.softwareadvice.co.nz/directory/4478/quality-assurance/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/alternatives/248395/qfiniti)
- [View Product Profile](https://www.softwareadvice.co.nz/software/248395/qfiniti)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Qfiniti","description":"Discover alternatives to Qfiniti and related software to quickly shortlist your selection and narrow down the right software for your organization on Software Advice New Zealand.","url":"https://www.softwareadvice.co.nz/alternatives/248395/qfiniti","about":{"@id":"https://www.softwareadvice.co.nz/alternatives/248395/qfiniti#software"},"breadcrumb":{"@id":"https://www.softwareadvice.co.nz/alternatives/248395/qfiniti#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.co.nz/alternatives/248395/qfiniti#webpage","mainEntity":{"@id":"https://www.softwareadvice.co.nz/alternatives/248395/qfiniti#software"},"publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"inLanguage":"en-NZ","isPartOf":{"@id":"https://www.softwareadvice.co.nz/#website"}},{"name":"Qfiniti","url":"https://www.softwareadvice.co.nz/software/248395/qfiniti","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.nz/software/248395/qfiniti#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":2,"ratingValue":4.5}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/4588/call-center/software","@type":"ListItem"},{"name":"Qfiniti","position":3,"item":"/software/248395/qfiniti","@type":"ListItem"},{"name":"Qfiniti Alternatives","position":4,"item":"https://www.softwareadvice.co.nz/alternatives/248395/qfiniti","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.nz/alternatives/248395/qfiniti#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"Qfiniti Software Alternatives &amp; Similar Software - Software Advice New Zealand","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"NiCE CXone","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fd65fb-d535-4d3c-a236-4c3eaf5cb32d.jpeg","url":"https://www.softwareadvice.co.nz/software/20067/nice-incontact-cxone-workforce","@type":"ListItem"},{"name":"Playvox","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/28a50137-ebc1-436d-884e-385b7b7c466d.png","url":"https://www.softwareadvice.co.nz/software/214699/playvox","@type":"ListItem"},{"name":"Calabrio ONE","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a66157ff-bfd8-4bed-8099-b4bdd43482f6.png","url":"https://www.softwareadvice.co.nz/software/231268/calabrio-one-suite","@type":"ListItem"},{"name":"Verint Forecasting and Scheduling","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d6a7c6bd-c6ca-461f-85a2-55072f6651ba.png","url":"https://www.softwareadvice.co.nz/software/423818/verint-forecasting-and-scheduling","@type":"ListItem"},{"name":"Bitrix24","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.softwareadvice.co.nz/software/128326/bitrix24","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.softwareadvice.co.nz/software/363691/service-cloud","@type":"ListItem"},{"name":"RingCX","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/67f5975a-eb78-4c96-bebb-fb1ca434b76a.png","url":"https://www.softwareadvice.co.nz/software/24307/ringcentral-contact","@type":"ListItem"},{"name":"Genesys Cloud CX","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2833abc6-12c1-4581-8cc9-406ab7f5dd49.png","url":"https://www.softwareadvice.co.nz/software/323407/pureconnect","@type":"ListItem"},{"name":"Five9","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e1033bd-ca8f-4fc5-bbf4-42c1f8318b4c.png","url":"https://www.softwareadvice.co.nz/software/20063/five9","@type":"ListItem"},{"name":"Talkdesk","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/af9001c5-04d1-4792-a867-0f398f0658c7.png","url":"https://www.softwareadvice.co.nz/software/20039/talkdesk","@type":"ListItem"},{"name":"MaxContact","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a7aee20a-66e9-4d21-9679-68a1647a48e3.png","url":"https://www.softwareadvice.co.nz/software/120574/maxcontact","@type":"ListItem"},{"name":"Call Center Studio","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b7169904-47ad-45b9-bcf8-5bf1eb38a830.png","url":"https://www.softwareadvice.co.nz/software/70301/call-center-studio","@type":"ListItem"},{"name":"Aspect Workforce","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ca9d50c3-3550-44b6-8efc-f454e0fe0f8c.png","url":"https://www.softwareadvice.co.nz/software/35655/aspectwork","@type":"ListItem"},{"name":"Workforce Optimization (WFO)","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/97117574-d43e-4e9c-bbf5-0f8c183c6541.png","url":"https://www.softwareadvice.co.nz/software/143050/workforce-optimization-wfo","@type":"ListItem"},{"name":"Insightful","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/96a0ac5f-e07a-44a0-8fa2-62158a1f14fb.png","url":"https://www.softwareadvice.co.nz/software/171184/workpuls","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.nz/alternatives/248395/qfiniti#itemlist","numberOfItems":15}
</script>