---
description: Review of HEINZELMANN Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: HEINZELMANN | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/4160/help-desk/software) > [HEINZELMANN](/software/244446/heinzelmann) > [HEINZELMANN Alternatives](https://www.softwareadvice.co.nz/alternatives/244446/heinzelmann)

# Alternatives to HEINZELMANN

Canonical: https://www.softwareadvice.co.nz/alternatives/244446/heinzelmann

> Explore the top alternatives to HEINZELMANN. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.5/5 (714 reviews) — Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify the...
   - [View profile](https://www.softwareadvice.co.nz/software/436317/freshservice)
   - [Compare vs HEINZELMANN](https://www.softwareadvice.co.nz/compare/244446/436317/heinzelmann/vs/freshservice)
2. **ManageEngine ServiceDesk Plus** — 4.4/5 (231 reviews) — ServiceDesk Plus is a help desk management platform. It includes core help desk and IT management applications, as we...
   - [View profile](https://www.softwareadvice.co.nz/software/360387/manageengine-servicedesk-plus)
   - [Compare vs HEINZELMANN](https://www.softwareadvice.co.nz/compare/244446/360387/heinzelmann/vs/manageengine-servicedesk-plus)
3. **Atera** — 4.5/5 (448 reviews) — Atera is an agentic AI platform that assists with IT management, ticketing, and more. It offers IT teams and MSPs a d...
   - [View profile](https://www.softwareadvice.co.nz/software/125932/atera)
   - [Compare vs HEINZELMANN](https://www.softwareadvice.co.nz/compare/125932/244446/atera/vs/heinzelmann)
4. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.co.nz/software/26892/zendesk-talk)
   - [Compare vs HEINZELMANN](https://www.softwareadvice.co.nz/compare/26892/244446/zendesk-talk/vs/heinzelmann)
5. **NinjaOne** — 4.7/5 (288 reviews) — NinjaOne is an IT management software platform designed to consolidate various IT operations into a single console. I...
   - [View profile](https://www.softwareadvice.co.nz/software/349671/ninjarmm)
   - [Compare vs HEINZELMANN](https://www.softwareadvice.co.nz/compare/244446/349671/heinzelmann/vs/ninjarmm)
6. **JIRA Service Management** — 4.5/5 (770 reviews) — JIRA Service Management is a service management platform designed to support various teams, including IT, engineering...
   - [View profile](https://www.softwareadvice.co.nz/software/116349/jira-service-management)
   - [Compare vs HEINZELMANN](https://www.softwareadvice.co.nz/compare/116349/244446/jira-service-management/vs/heinzelmann)
7. **Milvus** — 4.8/5 (298 reviews) — Milvus is an intelligent IT management solution designed to increase productivity for helpdesk teams. It is available...
   - [View profile](https://www.softwareadvice.co.nz/software/246233/milvus)
   - [Compare vs HEINZELMANN](https://www.softwareadvice.co.nz/compare/244446/246233/heinzelmann/vs/milvus)
8. **Syncro** — 4.6/5 (148 reviews) — Syncro is a unified IT and security operations platform that acts as a force multiplier for IT departments. By bringi...
   - [View profile](https://www.softwareadvice.co.nz/software/373866/syncro)
   - [Compare vs HEINZELMANN](https://www.softwareadvice.co.nz/compare/244446/373866/heinzelmann/vs/syncro)
9. **TOPdesk** — 4.4/5 (111 reviews) — Making service happen with TOPdesk TOPdesk is an IT service management (ITSM) platform designed to help busy service ...
   - [View profile](https://www.softwareadvice.co.nz/software/64429/topdesk)
   - [Compare vs HEINZELMANN](https://www.softwareadvice.co.nz/compare/64429/244446/topdesk/vs/heinzelmann)
10. **SysAid** — 4.5/5 (519 reviews) — SysAid is an IT service management (ITSM) platform that helps organizations automate workflows and optimize IT servic...
    - [View profile](https://www.softwareadvice.co.nz/software/158389/sysaid-it-crm)
    - [Compare vs HEINZELMANN](https://www.softwareadvice.co.nz/compare/158389/244446/sysaid-it-crm/vs/heinzelmann)
11. **Action1** — 4.9/5 (237 reviews) — Action1 reinvents patching with an infinitely scalable, highly secure, cloud-native platform configurable in 5 minute...
    - [View profile](https://www.softwareadvice.co.nz/software/261079/action1)
    - [Compare vs HEINZELMANN](https://www.softwareadvice.co.nz/compare/244446/261079/heinzelmann/vs/action1)
12. **BOSSDesk** — 4.7/5 (140 reviews) — BOSSDesk ITSM Help Desk Ticketing System on the Cloud and On Premise Turning ticket management into an exceptional cu...
    - [View profile](https://www.softwareadvice.co.nz/software/174544/boss-support-central)
    - [Compare vs HEINZELMANN](https://www.softwareadvice.co.nz/compare/174544/244446/boss-support-central/vs/heinzelmann)
13. **LogMeIn Resolve** — 4.4/5 (214 reviews) — LogMeIn Resolve is a unified endpoint management platform built for IT teams and MSPs who need to proactively manage,...
    - [View profile](https://www.softwareadvice.co.nz/software/348510/goto-resolve)
    - [Compare vs HEINZELMANN](https://www.softwareadvice.co.nz/compare/244446/348510/heinzelmann/vs/goto-resolve)
14. **ConnectWise RMM** — 4.2/5 (72 reviews) — ConnectWise RMM is a new remote monitoring and management solution built from the ground up to reinvent how MSPs adop...
    - [View profile](https://www.softwareadvice.co.nz/software/334721/connectwise-rmm)
    - [Compare vs HEINZELMANN](https://www.softwareadvice.co.nz/compare/244446/334721/heinzelmann/vs/connectwise-rmm)
15. **ConnectWise PSA** — 4.1/5 (275 reviews) — ConnectWise PSA (formerly ConnectWise Manage) is a managed service provider (MSP) solution that caters to businesses ...
    - [View profile](https://www.softwareadvice.co.nz/software/91525/connectwise-manage)
    - [Compare vs HEINZELMANN](https://www.softwareadvice.co.nz/compare/91525/244446/connectwise-manage/vs/heinzelmann)

## Related Categories

- [Help Desk Software](https://www.softwareadvice.co.nz/directory/4160/help-desk/software)
- [IT Service Software](https://www.softwareadvice.co.nz/directory/4207/it-service/software)
- [Service Desk Software](https://www.softwareadvice.co.nz/directory/4256/service-desk/software)
- [ITSM Tools](https://www.softwareadvice.co.nz/directory/4296/itsm/software)
- [Issue Tracking Software](https://www.softwareadvice.co.nz/directory/4318/issue-tracking/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/alternatives/244446/heinzelmann)
- [View Product Profile](https://www.softwareadvice.co.nz/software/244446/heinzelmann)

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