---
description: Review of Enghouse eKMS Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Enghouse eKMS | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Auto Dealership CRM Software](/directory/3171/dealership/software) > [Enghouse eKMS](/software/2369/smartsupport) > [Enghouse eKMS Alternatives](https://www.softwareadvice.co.nz/alternatives/2369/smartsupport)

# Alternatives to Enghouse eKMS

Canonical: https://www.softwareadvice.co.nz/alternatives/2369/smartsupport

> Explore the top alternatives to Enghouse eKMS. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Bitrix24** — 4.2/5 (990 reviews) — Bitrix24 is an online workspace platform designed to help businesses manage teams, sales, projects, and client relati...
   - [View profile](https://www.softwareadvice.co.nz/software/128326/bitrix24)
   - [Compare vs Enghouse eKMS](https://www.softwareadvice.co.nz/compare/2369/128326/smartsupport/vs/bitrix24)
2. **LiveAgent** — 4.7/5 (1781 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
   - [View profile](https://www.softwareadvice.co.nz/software/109980/liveagent)
   - [Compare vs Enghouse eKMS](https://www.softwareadvice.co.nz/compare/2369/109980/smartsupport/vs/liveagent)
3. **Zoho Desk** — 4.5/5 (2212 reviews) — Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key feature...
   - [View profile](https://www.softwareadvice.co.nz/software/393877/zoho-desk)
   - [Compare vs Enghouse eKMS](https://www.softwareadvice.co.nz/compare/2369/393877/smartsupport/vs/zoho-desk)
4. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.co.nz/software/26892/zendesk-talk)
   - [Compare vs Enghouse eKMS](https://www.softwareadvice.co.nz/compare/2369/26892/smartsupport/vs/zendesk-talk)
5. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — Salesforce Service Cloud is a customer service platform designed to support organizations in managing interactions ac...
   - [View profile](https://www.softwareadvice.co.nz/software/363691/service-cloud)
   - [Compare vs Enghouse eKMS](https://www.softwareadvice.co.nz/compare/2369/363691/smartsupport/vs/service-cloud)
6. **TeamSupport** — 4.5/5 (848 reviews) — TeamSupport is purpose-built for B2B SaaS companies to gain a 365° view of the customer. Centralize every interaction...
   - [View profile](https://www.softwareadvice.co.nz/software/2808/teamsupport)
   - [Compare vs Enghouse eKMS](https://www.softwareadvice.co.nz/compare/2369/2808/smartsupport/vs/teamsupport)
7. **Help Scout** — 4.6/5 (226 reviews) — Help Scout is a customer support platform that caters to various industries such as SaaS, ecommerce, financial servic...
   - [View profile](https://www.softwareadvice.co.nz/software/2280/help-scout)
   - [Compare vs Enghouse eKMS](https://www.softwareadvice.co.nz/compare/2280/2369/help-scout/vs/smartsupport)
8. **Supportbench** — 4.9/5 (116 reviews) — The AI-Powered Helpdesk for Modern B2B Teams Supportbench is the most complete helpdesk platform built specifically f...
   - [View profile](https://www.softwareadvice.co.nz/software/37159/supportbench)
   - [Compare vs Enghouse eKMS](https://www.softwareadvice.co.nz/compare/2369/37159/smartsupport/vs/supportbench)
9. **HappyFox Help Desk** — 4.6/5 (92 reviews) — HappyFox is a cloud-based customer relationship management solution that provides help desk and ticketing solutions t...
   - [View profile](https://www.softwareadvice.co.nz/software/26972/happyfox)
   - [Compare vs Enghouse eKMS](https://www.softwareadvice.co.nz/compare/2369/26972/smartsupport/vs/happyfox)
10. **Deskpro** — 4.6/5 (38 reviews) — Deskpro is a customer service solution that caters to businesses of all sizes across various industries such as infor...
    - [View profile](https://www.softwareadvice.co.nz/software/130528/deskpro)
    - [Compare vs Enghouse eKMS](https://www.softwareadvice.co.nz/compare/2369/130528/smartsupport/vs/deskpro)
11. **Vivantio** — 4.3/5 (178 reviews) — Founded in 2003, Vivantio is a leading provider of service management software for both internal- and external-facing...
    - [View profile](https://www.softwareadvice.co.nz/software/394868/vivantio-pro)
    - [Compare vs Enghouse eKMS](https://www.softwareadvice.co.nz/compare/2369/394868/smartsupport/vs/vivantio-pro)
12. **C2** — 4.3/5 (14 reviews) — Organizations today rely on service teams to support a wide range of internal operations, from IT support and onboard...
    - [View profile](https://www.softwareadvice.co.nz/software/337609/c2-atom)
    - [Compare vs Enghouse eKMS](https://www.softwareadvice.co.nz/compare/2369/337609/smartsupport/vs/c2-atom)
13. **JIRA Service Management** — 4.5/5 (770 reviews) — JIRA Service Management is a service management platform designed to support various teams, including IT, engineering...
    - [View profile](https://www.softwareadvice.co.nz/software/116349/jira-service-management)
    - [Compare vs Enghouse eKMS](https://www.softwareadvice.co.nz/compare/2369/116349/smartsupport/vs/jira-service-management)
14. **LiveChat** — 4.6/5 (1723 reviews) — LiveChat is an AI-based live chat software designed to help businesses provide real-time customer support through the...
    - [View profile](https://www.softwareadvice.co.nz/software/27068/livechat)
    - [Compare vs Enghouse eKMS](https://www.softwareadvice.co.nz/compare/2369/27068/smartsupport/vs/livechat)
15. **Issuetrak** — 4.6/5 (205 reviews) — Issuetrak is a flexible issue tracking solution that can be configured to suit the needs of a variety of industries a...
    - [View profile](https://www.softwareadvice.co.nz/software/318585/issuetrak)
    - [Compare vs Enghouse eKMS](https://www.softwareadvice.co.nz/compare/2369/318585/smartsupport/vs/issuetrak)

## Related Categories

- [Auto Dealership CRM Software](https://www.softwareadvice.co.nz/directory/3171/dealership/software)
- [IT Ticketing Systems](https://www.softwareadvice.co.nz/directory/1630/it-ticketing/software)
- [Knowledge Management Software](https://www.softwareadvice.co.nz/directory/1884/knowledge-management/software)
- [Online Help Desk Software](https://www.softwareadvice.co.nz/directory/3529/online/software)
- [Computer Inventory Software](https://www.softwareadvice.co.nz/directory/3721/computer-inventory/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/alternatives/2369/smartsupport)
- [View Product Profile](https://www.softwareadvice.co.nz/software/2369/smartsupport)

-----

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