---
description: Review of Help Scout Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Help Scout | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [CRM Software for Startups](/directory/3235/startup/software) > [Help Scout](/software/2280/help-scout) > [Help Scout Alternatives](https://www.softwareadvice.co.nz/alternatives/2280/help-scout)

# Alternatives to Help Scout

Canonical: https://www.softwareadvice.co.nz/alternatives/2280/help-scout

> Explore the top alternatives to Help Scout. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.co.nz/software/26892/zendesk-talk)
   - [Compare vs Help Scout](https://www.softwareadvice.co.nz/compare/2280/26892/help-scout/vs/zendesk-talk)
2. **Freshdesk** — 4.5/5 (3409 reviews) — Freshdesk is a cloud-based customer service solution that helps businesses resolve customer queries across every cust...
   - [View profile](https://www.softwareadvice.co.nz/software/110247/freshdesk)
   - [Compare vs Help Scout](https://www.softwareadvice.co.nz/compare/2280/110247/help-scout/vs/freshdesk)
3. **Milvus** — 4.8/5 (298 reviews) — Milvus is an intelligent IT management solution designed to increase productivity for helpdesk teams. It is available...
   - [View profile](https://www.softwareadvice.co.nz/software/246233/milvus)
   - [Compare vs Help Scout](https://www.softwareadvice.co.nz/compare/2280/246233/help-scout/vs/milvus)
4. **LiveAgent** — 4.7/5 (1753 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
   - [View profile](https://www.softwareadvice.co.nz/software/109980/liveagent)
   - [Compare vs Help Scout](https://www.softwareadvice.co.nz/compare/2280/109980/help-scout/vs/liveagent)
5. **Zoho Desk** — 4.5/5 (2211 reviews) — Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key feature...
   - [View profile](https://www.softwareadvice.co.nz/software/393877/zoho-desk)
   - [Compare vs Help Scout](https://www.softwareadvice.co.nz/compare/2280/393877/help-scout/vs/zoho-desk)
6. **LiveChat** — 4.6/5 (1715 reviews) — LiveChat is an AI-based live chat software designed to help businesses provide real-time customer support through the...
   - [View profile](https://www.softwareadvice.co.nz/software/27068/livechat)
   - [Compare vs Help Scout](https://www.softwareadvice.co.nz/compare/2280/27068/help-scout/vs/livechat)
7. **Freshservice** — 4.5/5 (685 reviews) — Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify the...
   - [View profile](https://www.softwareadvice.co.nz/software/436317/freshservice)
   - [Compare vs Help Scout](https://www.softwareadvice.co.nz/compare/2280/436317/help-scout/vs/freshservice)
8. **SysAid** — 4.5/5 (511 reviews) — SysAid is an IT service management (ITSM) platform that helps organizations automate workflows and optimize IT servic...
   - [View profile](https://www.softwareadvice.co.nz/software/158389/sysaid-it-crm)
   - [Compare vs Help Scout](https://www.softwareadvice.co.nz/compare/2280/158389/help-scout/vs/sysaid-it-crm)
9. **JIRA Service Management** — 4.5/5 (763 reviews) — JIRA Service Management is a service management platform designed to support various teams, including IT, engineering...
   - [View profile](https://www.softwareadvice.co.nz/software/116349/jira-service-management)
   - [Compare vs Help Scout](https://www.softwareadvice.co.nz/compare/2280/116349/help-scout/vs/jira-service-management)
10. **Tidio** — 4.7/5 (590 reviews) — Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conve...
    - [View profile](https://www.softwareadvice.co.nz/software/157633/tidio-chat)
    - [Compare vs Help Scout](https://www.softwareadvice.co.nz/compare/2280/157633/help-scout/vs/tidio-chat)
11. **Intercom** — 4.5/5 (1131 reviews) — Intercom is the only complete Customer Service solution that provides a seamless customer experience across automatio...
    - [View profile](https://www.softwareadvice.co.nz/software/378292/intercom)
    - [Compare vs Help Scout](https://www.softwareadvice.co.nz/compare/2280/378292/help-scout/vs/intercom)
12. **HelpDesk** — 4.6/5 (180 reviews) — HelpDesk is a cloud-based ticketing software that helps small to large businesses deliver customer support services. ...
    - [View profile](https://www.softwareadvice.co.nz/software/150799/helpdesk)
    - [Compare vs Help Scout](https://www.softwareadvice.co.nz/compare/2280/150799/help-scout/vs/helpdesk)
13. **ManageEngine ServiceDesk Plus** — 4.4/5 (227 reviews) — ServiceDesk Plus is a help desk management platform. It includes core help desk and IT management applications, as we...
    - [View profile](https://www.softwareadvice.co.nz/software/360387/manageengine-servicedesk-plus)
    - [Compare vs Help Scout](https://www.softwareadvice.co.nz/compare/2280/360387/help-scout/vs/manageengine-servicedesk-plus)
14. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Salesforce Service Cloud is a customer service platform designed to support organizations in managing interactions ac...
    - [View profile](https://www.softwareadvice.co.nz/software/363691/service-cloud)
    - [Compare vs Help Scout](https://www.softwareadvice.co.nz/compare/2280/363691/help-scout/vs/service-cloud)
15. **Faveo Helpdesk** — 4.5/5 (117 reviews) — Faveo Helpdesk is a cloud-based help desk solution that caters to startups and small to mid-size businesses. Key feat...
    - [View profile](https://www.softwareadvice.co.nz/software/27516/faveo-helpdesk)
    - [Compare vs Help Scout](https://www.softwareadvice.co.nz/compare/2280/27516/help-scout/vs/faveo-helpdesk)

## Related Categories

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/alternatives/2280/help-scout)
- [View Product Profile](https://www.softwareadvice.co.nz/software/2280/help-scout)

-----

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