---
description: Review of Medallia Agent Connect Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Medallia Agent Connect | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/4389/contact-center/software) > [Medallia Agent Connect](/software/219604/stella-connect) > [Medallia Agent Connect Alternatives](https://www.softwareadvice.co.nz/alternatives/219604/stella-connect)

# Alternatives to Medallia Agent Connect

Canonical: https://www.softwareadvice.co.nz/alternatives/219604/stella-connect

> Explore the top alternatives to Medallia Agent Connect. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Genesys Cloud CX is a cloud-based contact center platform that helps businesses of all sizes — from small companies t...
   - [View profile](https://www.softwareadvice.co.nz/software/323407/pureconnect)
   - [Compare vs Medallia Agent Connect](https://www.softwareadvice.co.nz/compare/219604/323407/stella-connect/vs/pureconnect)
2. **NiCE CXone** — 4.2/5 (582 reviews) — NiCE is a cloud-based platform with native applications for ACD/IVR, omnichannel routing, workforce engagement manage...
   - [View profile](https://www.softwareadvice.co.nz/software/20067/nice-incontact-cxone-workforce)
   - [Compare vs Medallia Agent Connect](https://www.softwareadvice.co.nz/compare/20067/219604/nice-incontact-cxone-workforce/vs/stella-connect)
3. **LiveAgent** — 4.7/5 (1789 reviews) — LiveAgent is an all-in-one customer service platform serving startups, small businesses, and enterprises across e-com...
   - [View profile](https://www.softwareadvice.co.nz/software/109980/liveagent)
   - [Compare vs Medallia Agent Connect](https://www.softwareadvice.co.nz/compare/109980/219604/liveagent/vs/stella-connect)
4. **Playvox** — 4.8/5 (109 reviews) — Enhance contact center productivity using Playvox Workforce Engagement Management. Maintain service excellence with p...
   - [View profile](https://www.softwareadvice.co.nz/software/214699/playvox)
   - [Compare vs Medallia Agent Connect](https://www.softwareadvice.co.nz/compare/214699/219604/playvox/vs/stella-connect)
5. **Nextiva** — 4.6/5 (919 reviews) — Nextiva is a cloud-based communication and customer experience platform that helps businesses of all sizes manage cal...
   - [View profile](https://www.softwareadvice.co.nz/software/2683/nextiva-business-voip)
   - [Compare vs Medallia Agent Connect](https://www.softwareadvice.co.nz/compare/2683/219604/nextiva-business-voip/vs/stella-connect)
6. **CloudTalk** — 4.4/5 (271 reviews) — CloudTalk is an AI-powered, cloud-based call center solution designed for modern sales and customer support teams. It...
   - [View profile](https://www.softwareadvice.co.nz/software/71871/cloudtalk)
   - [Compare vs Medallia Agent Connect](https://www.softwareadvice.co.nz/compare/71871/219604/cloudtalk/vs/stella-connect)
7. **XM for Customer Experience** — 4.6/5 (255 reviews) — Qualtrics CustomerXM is a cloud-based customer experience management system that helps small to large sized businesse...
   - [View profile](https://www.softwareadvice.co.nz/software/94382/qualtrics-customerxm)
   - [Compare vs Medallia Agent Connect](https://www.softwareadvice.co.nz/compare/94382/219604/qualtrics-customerxm/vs/stella-connect)
8. **EvaluAgent** — 4.7/5 (20 reviews) — EvaluAgent is a quality assurance solution for customer service organizations designed to evaluate and coach agents. ...
   - [View profile](https://www.softwareadvice.co.nz/software/134248/evaluagent)
   - [Compare vs Medallia Agent Connect](https://www.softwareadvice.co.nz/compare/134248/219604/evaluagent/vs/stella-connect)
9. **Five9** — 4.2/5 (487 reviews) — Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers w...
   - [View profile](https://www.softwareadvice.co.nz/software/20063/five9)
   - [Compare vs Medallia Agent Connect](https://www.softwareadvice.co.nz/compare/20063/219604/five9/vs/stella-connect)
10. **Sprinklr** — 4.2/5 (94 reviews) — Sprinklr is the definitive AI-native customer experience management platform, built to help the world's biggest brand...
    - [View profile](https://www.softwareadvice.co.nz/software/86501/sprinklr-marketing)
    - [Compare vs Medallia Agent Connect](https://www.softwareadvice.co.nz/compare/86501/219604/sprinklr-marketing/vs/stella-connect)
11. **Froged** — 4.5/5 (56 reviews) — FROGED was designed with your growth in mind. This means you are in the driver seat from your customer success and pr...
    - [View profile](https://www.softwareadvice.co.nz/software/180817/froged)
    - [Compare vs Medallia Agent Connect](https://www.softwareadvice.co.nz/compare/180817/219604/froged/vs/stella-connect)
12. **Freshdesk** — 4.5/5 (3486 reviews) — Freshdesk is a cloud-based customer service help desk solution serving businesses of all sizes, across industries suc...
    - [View profile](https://www.softwareadvice.co.nz/software/110247/freshdesk)
    - [Compare vs Medallia Agent Connect](https://www.softwareadvice.co.nz/compare/110247/219604/freshdesk/vs/stella-connect)
13. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
    - [View profile](https://www.softwareadvice.co.nz/software/26892/zendesk-talk)
    - [Compare vs Medallia Agent Connect](https://www.softwareadvice.co.nz/compare/26892/219604/zendesk-talk/vs/stella-connect)
14. **Kustomer** — 4.7/5 (80 reviews) — Kustomer is a cloud-based solution, which helps small to large businesses streamline communication and provide client...
    - [View profile](https://www.softwareadvice.co.nz/software/169723/kustomer)
    - [Compare vs Medallia Agent Connect](https://www.softwareadvice.co.nz/compare/169723/219604/kustomer/vs/stella-connect)
15. **inconnect** — 4.0/5 (20 reviews) — Designed for businesses in finance, technology, banking, retail, hospitality and other industries, inConcert Omnichan...
    - [View profile](https://www.softwareadvice.co.nz/software/171892/inconcert-omnichannel-contact-center)
    - [Compare vs Medallia Agent Connect](https://www.softwareadvice.co.nz/compare/171892/219604/inconcert-omnichannel-contact-center/vs/stella-connect)

## Related Categories

- [Contact Centre Software](https://www.softwareadvice.co.nz/directory/4389/contact-center/software)
- [Call Centre Software](https://www.softwareadvice.co.nz/directory/4588/call-center/software)
- [Customer Satisfaction Software](https://www.softwareadvice.co.nz/directory/4627/customer-satisfaction/software)
- [Customer Experience Software](https://www.softwareadvice.co.nz/directory/4574/customer-experience/software)
- [Contact Centre Quality Assurance Software](https://www.softwareadvice.co.nz/directory/4478/quality-assurance/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/alternatives/219604/stella-connect)
- [View Product Profile](https://www.softwareadvice.co.nz/software/219604/stella-connect)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Medallia Agent Connect","description":"Discover alternatives to Medallia Agent Connect and related software to quickly shortlist your selection and narrow down the right software for your organization on Software Advice New Zealand.","url":"https://www.softwareadvice.co.nz/alternatives/219604/stella-connect","about":{"@id":"https://www.softwareadvice.co.nz/alternatives/219604/stella-connect#software"},"breadcrumb":{"@id":"https://www.softwareadvice.co.nz/alternatives/219604/stella-connect#breadcrumblist"},"@id":"https://www.softwareadvice.co.nz/alternatives/219604/stella-connect#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.co.nz/#website"},"inLanguage":"en-NZ","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"mainEntity":{"@id":"https://www.softwareadvice.co.nz/alternatives/219604/stella-connect#software"}},{"name":"Medallia Agent Connect","url":"https://www.softwareadvice.co.nz/software/219604/stella-connect","@id":"https://www.softwareadvice.co.nz/software/219604/stella-connect#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.9,"bestRating":5,"ratingCount":18},"offers":{"price":"39","@type":"Offer"}},{"@id":"https://www.softwareadvice.co.nz/alternatives/219604/stella-connect#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Contact Centre Software","position":2,"item":"/directory/4389/contact-center/software","@type":"ListItem"},{"name":"Medallia Agent Connect","position":3,"item":"/software/219604/stella-connect","@type":"ListItem"},{"name":"Medallia Agent Connect Alternatives","position":4,"item":"https://www.softwareadvice.co.nz/alternatives/219604/stella-connect","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Medallia Agent Connect Software Alternatives &amp; Similar Software - Software Advice New Zealand","@context":"https://schema.org","@id":"https://www.softwareadvice.co.nz/alternatives/219604/stella-connect#itemlist","@type":"ItemList","itemListElement":[{"name":"Genesys Cloud CX","position":1,"image":"https://images.g2crowd.com/uploads/product/image/e3a8d60332cca437222ea3ba4d00292c/genesys-cloud-cx.png","url":"https://www.softwareadvice.co.nz/software/323407/pureconnect","@type":"ListItem"},{"name":"NiCE CXone","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fd65fb-d535-4d3c-a236-4c3eaf5cb32d.jpeg","url":"https://www.softwareadvice.co.nz/software/20067/nice-incontact-cxone-workforce","@type":"ListItem"},{"name":"LiveAgent","position":3,"image":"https://images.g2crowd.com/uploads/product/image/433a328317c6e0de0c6956bb38f34fd8/liveagent.png","url":"https://www.softwareadvice.co.nz/software/109980/liveagent","@type":"ListItem"},{"name":"Playvox","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/28a50137-ebc1-436d-884e-385b7b7c466d.png","url":"https://www.softwareadvice.co.nz/software/214699/playvox","@type":"ListItem"},{"name":"Nextiva","position":5,"image":"https://images.g2crowd.com/uploads/product/image/0b0744d9d5ca4f29db86a956c2bcc175/nextiva.png","url":"https://www.softwareadvice.co.nz/software/2683/nextiva-business-voip","@type":"ListItem"},{"name":"CloudTalk","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/32f5ff6c-ec9b-48c5-900a-d7d82331f288.png","url":"https://www.softwareadvice.co.nz/software/71871/cloudtalk","@type":"ListItem"},{"name":"XM for Customer Experience","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b9a9fb17-83cc-4ab2-a44c-f4ed5371313f.png","url":"https://www.softwareadvice.co.nz/software/94382/qualtrics-customerxm","@type":"ListItem"},{"name":"EvaluAgent","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9862057c-2c1b-4fcc-89ac-220a4580a659.png","url":"https://www.softwareadvice.co.nz/software/134248/evaluagent","@type":"ListItem"},{"name":"Five9","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e1033bd-ca8f-4fc5-bbf4-42c1f8318b4c.png","url":"https://www.softwareadvice.co.nz/software/20063/five9","@type":"ListItem"},{"name":"Sprinklr","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0490fe8-5643-494f-b180-6fc2b6e0b6f8.png","url":"https://www.softwareadvice.co.nz/software/86501/sprinklr-marketing","@type":"ListItem"},{"name":"Froged","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ec54a8a7-fd59-4b6b-9ba5-41a51a1ffd07.png","url":"https://www.softwareadvice.co.nz/software/180817/froged","@type":"ListItem"},{"name":"Freshdesk","position":12,"image":"https://images.g2crowd.com/uploads/product/image/8eac408c131f013530178efd9a9ca600/freshdesk.png","url":"https://www.softwareadvice.co.nz/software/110247/freshdesk","@type":"ListItem"},{"name":"Zendesk Suite","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.softwareadvice.co.nz/software/26892/zendesk-talk","@type":"ListItem"},{"name":"Kustomer","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/31643d62-24ae-4e19-a009-ca7aae8df582.jpeg","url":"https://www.softwareadvice.co.nz/software/169723/kustomer","@type":"ListItem"},{"name":"inconnect","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/23b6f0f7-ea57-4bcf-86e1-dd2df8565d5a.png","url":"https://www.softwareadvice.co.nz/software/171892/inconcert-omnichannel-contact-center","@type":"ListItem"}],"numberOfItems":15}
</script>