---
description: Review of MiContact Center Business Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: MiContact Center Business | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Call Monitoring Software](/directory/1811/monitoring/software) > [MiContact Center Business](/software/20728/micontact) > [MiContact Center Business Alternatives](https://www.softwareadvice.co.nz/alternatives/20728/micontact)

# Alternatives to MiContact Center Business

Canonical: https://www.softwareadvice.co.nz/alternatives/20728/micontact

> Explore the top alternatives to MiContact Center Business. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Bitrix24** — 4.2/5 (990 reviews) — Bitrix24 is an online workspace platform designed to help businesses manage teams, sales, projects, and client relati...
   - [View profile](https://www.softwareadvice.co.nz/software/128326/bitrix24)
   - [Compare vs MiContact Center Business](https://www.softwareadvice.co.nz/compare/20728/128326/micontact/vs/bitrix24)
2. **RingCX** — 4.2/5 (255 reviews) — RingCX is a contact center solution that redefines customer service through a seamless blend of advanced technology a...
   - [View profile](https://www.softwareadvice.co.nz/software/24307/ringcentral-contact)
   - [Compare vs MiContact Center Business](https://www.softwareadvice.co.nz/compare/20728/24307/micontact/vs/ringcentral-contact)
3. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Genesys Cloud CX cloud contact center software transforms your customer experience. It connects data across teams, to...
   - [View profile](https://www.softwareadvice.co.nz/software/323407/pureconnect)
   - [Compare vs MiContact Center Business](https://www.softwareadvice.co.nz/compare/20728/323407/micontact/vs/pureconnect)
4. **ZIWO** — 4.7/5 (108 reviews) — ZIWO is a cloud-based call center workforce management solution that helps streamline customer interactions via virtu...
   - [View profile](https://www.softwareadvice.co.nz/software/52205/ziwo)
   - [Compare vs MiContact Center Business](https://www.softwareadvice.co.nz/compare/20728/52205/micontact/vs/ziwo)
5. **NiCE CXone** — 4.2/5 (581 reviews) — NiCE is a cloud-based platform with native applications for ACD/IVR, omnichannel routing, workforce engagement manage...
   - [View profile](https://www.softwareadvice.co.nz/software/20067/nice-incontact-cxone-workforce)
   - [Compare vs MiContact Center Business](https://www.softwareadvice.co.nz/compare/20067/20728/nice-incontact-cxone-workforce/vs/micontact)
6. **Five9** — 4.2/5 (481 reviews) — Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers w...
   - [View profile](https://www.softwareadvice.co.nz/software/20063/five9)
   - [Compare vs MiContact Center Business](https://www.softwareadvice.co.nz/compare/20063/20728/five9/vs/micontact)
7. **Talkdesk** — 4.5/5 (733 reviews) — Talkdesk is a cloud-based call center solution that helps businesses improve customer satisfaction while simultaneous...
   - [View profile](https://www.softwareadvice.co.nz/software/20039/talkdesk)
   - [Compare vs MiContact Center Business](https://www.softwareadvice.co.nz/compare/20039/20728/talkdesk/vs/micontact)
8. **8x8 Contact Center** — 4.3/5 (47 reviews) — 8x8 Contact Center is a complete, reliable and secure solution that helps businesses boost engagement, collaboration,...
   - [View profile](https://www.softwareadvice.co.nz/software/391471/8x8-contact-center)
   - [Compare vs MiContact Center Business](https://www.softwareadvice.co.nz/compare/20728/391471/micontact/vs/8x8-contact-center)
9. **Nextiva Contact Center** — 4.5/5 (112 reviews) — Nextiva Contact Center is an AI-enabled solution that helps businesses manage customer interactions. The platform inc...
   - [View profile](https://www.softwareadvice.co.nz/software/20035/nextiva-contact-center)
   - [Compare vs MiContact Center Business](https://www.softwareadvice.co.nz/compare/20035/20728/nextiva-contact-center/vs/micontact)
10. **TCN** — 4.5/5 (57 reviews) — TCN is a cloud-based call center solution that caters to various industry verticals, including health care, automotiv...
    - [View profile](https://www.softwareadvice.co.nz/software/63541/tcn)
    - [Compare vs MiContact Center Business](https://www.softwareadvice.co.nz/compare/20728/63541/micontact/vs/tcn)
11. **Ytel** — 3.9/5 (26 reviews) — Ytel Contact Center is a cloud-based integrated marketing suite that caters to SMB call centers and businesses with d...
    - [View profile](https://www.softwareadvice.co.nz/software/177655/x5cloudcontactcenter)
    - [Compare vs MiContact Center Business](https://www.softwareadvice.co.nz/compare/20728/177655/micontact/vs/x5cloudcontactcenter)
12. **MaxContact** — 4.7/5 (33 reviews) — MaxContact is the AI-powered customer engagement platform that transforms customer conversations into measurable busi...
    - [View profile](https://www.softwareadvice.co.nz/software/120574/maxcontact)
    - [Compare vs MiContact Center Business](https://www.softwareadvice.co.nz/compare/20728/120574/micontact/vs/maxcontact)
13. **Servetel** — 3.4/5 (5 reviews) — Servetel (by Acefone) founded in 2017, is a company focusing on simplifying communication for businesses. We are a pr...
    - [View profile](https://www.softwareadvice.co.nz/software/184558/servetel-cloud-call-center)
    - [Compare vs MiContact Center Business](https://www.softwareadvice.co.nz/compare/20728/184558/micontact/vs/servetel-cloud-call-center)
14. **Sharpen** — 4.4/5 (48 reviews) — Sharpen’s cloud-native platform is a SaaS contact center solution for midsize to large enterprise businesses. As an a...
    - [View profile](https://www.softwareadvice.co.nz/software/32009/sharpen)
    - [Compare vs MiContact Center Business](https://www.softwareadvice.co.nz/compare/20728/32009/micontact/vs/sharpen)
15. **GoContact** (0 reviews) — GoContact is a cloud-based contact center software that offers a comprehensive range of features to enhance operation...
    - [View profile](https://www.softwareadvice.co.nz/software/484742/Contact-Center-Platform)
    - [Compare vs MiContact Center Business](https://www.softwareadvice.co.nz/compare/20728/484742/micontact/vs/Contact-Center-Platform)

## Related Categories

- [Call Monitoring Software](https://www.softwareadvice.co.nz/directory/1811/monitoring/software)
- [Call Center Workforce Management Software](https://www.softwareadvice.co.nz/directory/1855/workforce-management-optimization/software)
- [IVR Software](https://www.softwareadvice.co.nz/directory/1572/ivr-system/software)
- [Automatic Call Distribution Systems](https://www.softwareadvice.co.nz/directory/1694/auto-call-distribution/software)
- [Call Center Scripting Software](https://www.softwareadvice.co.nz/directory/3441/scripting/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/alternatives/20728/micontact)
- [View Product Profile](https://www.softwareadvice.co.nz/software/20728/micontact)

-----

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