---
description: Review of Azuba CCM Platform Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Azuba CCM Platform | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/4742/customer-communications-mngt/software) > [Azuba CCM Platform](/software/206935/napersoft-ccm) > [Azuba CCM Platform Alternatives](https://www.softwareadvice.co.nz/alternatives/206935/napersoft-ccm)

# Alternatives to Azuba CCM Platform

Canonical: https://www.softwareadvice.co.nz/alternatives/206935/napersoft-ccm

> Explore the top alternatives to Azuba CCM Platform. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Freshdesk** — 4.5/5 (3425 reviews) — Freshdesk is a cloud-based customer service solution that helps businesses resolve customer queries across every cust...
   - [View profile](https://www.softwareadvice.co.nz/software/110247/freshdesk)
   - [Compare vs Azuba CCM Platform](https://www.softwareadvice.co.nz/compare/110247/206935/freshdesk/vs/napersoft-ccm)
2. **Bitrix24** — 4.2/5 (990 reviews) — Bitrix24 is an online workspace platform designed to help businesses manage teams, sales, projects, and client relati...
   - [View profile](https://www.softwareadvice.co.nz/software/128326/bitrix24)
   - [Compare vs Azuba CCM Platform](https://www.softwareadvice.co.nz/compare/128326/206935/bitrix24/vs/napersoft-ccm)
3. **Efficy CRM** — 4.0/5 (90 reviews) — At last, a CRM solution that truly adapts to your needs\! Our mission is to help each company or organisation succeed ...
   - [View profile](https://www.softwareadvice.co.nz/software/38575/efficy)
   - [Compare vs Azuba CCM Platform](https://www.softwareadvice.co.nz/compare/38575/206935/efficy/vs/napersoft-ccm)
4. **LiveAgent** — 4.7/5 (1781 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
   - [View profile](https://www.softwareadvice.co.nz/software/109980/liveagent)
   - [Compare vs Azuba CCM Platform](https://www.softwareadvice.co.nz/compare/109980/206935/liveagent/vs/napersoft-ccm)
5. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Genesys Cloud CX cloud contact center software transforms your customer experience. It connects data across teams, to...
   - [View profile](https://www.softwareadvice.co.nz/software/323407/pureconnect)
   - [Compare vs Azuba CCM Platform](https://www.softwareadvice.co.nz/compare/206935/323407/napersoft-ccm/vs/pureconnect)
6. **NiCE CXone** — 4.2/5 (581 reviews) — NiCE is a cloud-based platform with native applications for ACD/IVR, omnichannel routing, workforce engagement manage...
   - [View profile](https://www.softwareadvice.co.nz/software/20067/nice-incontact-cxone-workforce)
   - [Compare vs Azuba CCM Platform](https://www.softwareadvice.co.nz/compare/20067/206935/nice-incontact-cxone-workforce/vs/napersoft-ccm)
7. **Liberty Converse** — 4.8/5 (23 reviews) — Netcall empowers you to swiftly achieve your business objectives in an ever-evolving world. Our premier Liberty Conve...
   - [View profile](https://www.softwareadvice.co.nz/software/264595/liberty-converse)
   - [Compare vs Azuba CCM Platform](https://www.softwareadvice.co.nz/compare/206935/264595/napersoft-ccm/vs/liberty-converse)
8. **inconnect** — 3.9/5 (19 reviews) — Designed for businesses in finance, technology, banking, retail, hospitality and other industries, inConcert Omnichan...
   - [View profile](https://www.softwareadvice.co.nz/software/171892/inconcert-omnichannel-contact-center)
   - [Compare vs Azuba CCM Platform](https://www.softwareadvice.co.nz/compare/171892/206935/inconcert-omnichannel-contact-center/vs/napersoft-ccm)
9. **UJET** — 4.6/5 (140 reviews) — UJET is a cloud-based call center application that integrates with customer relationship management (CRM) solutions. ...
   - [View profile](https://www.softwareadvice.co.nz/software/344338/ujet)
   - [Compare vs Azuba CCM Platform](https://www.softwareadvice.co.nz/compare/206935/344338/napersoft-ccm/vs/ujet)
10. **Missive** — 4.9/5 (174 reviews) — Missive is an inbox collaboration platform that allows teams to work together on email without disrupting their exist...
    - [View profile](https://www.softwareadvice.co.nz/software/299830/missive)
    - [Compare vs Azuba CCM Platform](https://www.softwareadvice.co.nz/compare/206935/299830/napersoft-ccm/vs/missive)
11. **Hiver** — 4.7/5 (147 reviews) — Hiver is a modern, AI help desk software designed for sleek, fast-moving teams. It rejects the false trade-off that p...
    - [View profile](https://www.softwareadvice.co.nz/software/60479/hiver)
    - [Compare vs Azuba CCM Platform](https://www.softwareadvice.co.nz/compare/60479/206935/hiver/vs/napersoft-ccm)
12. **Front** — 4.5/5 (286 reviews) — Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptio...
    - [View profile](https://www.softwareadvice.co.nz/software/44733/front)
    - [Compare vs Azuba CCM Platform](https://www.softwareadvice.co.nz/compare/44733/206935/front/vs/napersoft-ccm)
13. **Nextiva Contact Center** — 4.5/5 (112 reviews) — Nextiva Contact Center is an AI-enabled solution that helps businesses manage customer interactions. The platform inc...
    - [View profile](https://www.softwareadvice.co.nz/software/20035/nextiva-contact-center)
    - [Compare vs Azuba CCM Platform](https://www.softwareadvice.co.nz/compare/20035/206935/nextiva-contact-center/vs/napersoft-ccm)
14. **Saysimple** (0 reviews) — About us We are Saysimple. We are experts when it comes to enhancing customer conversations. Providing our clients wi...
    - [View profile](https://www.softwareadvice.co.nz/software/239975/saysimple)
    - [Compare vs Azuba CCM Platform](https://www.softwareadvice.co.nz/compare/206935/239975/napersoft-ccm/vs/saysimple)
15. **monday.com** — 4.6/5 (6035 reviews) — monday.com is a work and project management platform that helps teams of all sizes plan, prioritize, manage, and exec...
    - [View profile](https://www.softwareadvice.co.nz/software/131008/monday-com)
    - [Compare vs Azuba CCM Platform](https://www.softwareadvice.co.nz/compare/131008/206935/monday-com/vs/napersoft-ccm)

## Related Categories

- [Customer Communications Management Software](https://www.softwareadvice.co.nz/directory/4742/customer-communications-mngt/software)
- [Document Management Software](https://www.softwareadvice.co.nz/directory/722/document-management/software)
- [Unified Communications Software](https://www.softwareadvice.co.nz/directory/1556/ucaas/software)
- [Document Generation Software](https://www.softwareadvice.co.nz/directory/4300/document-generation/software)
- [Customer Experience Software](https://www.softwareadvice.co.nz/directory/4574/customer-experience/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/alternatives/206935/napersoft-ccm)
- [View Product Profile](https://www.softwareadvice.co.nz/software/206935/napersoft-ccm)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Azuba CCM Platform","description":"Discover alternatives to Azuba CCM Platform and related software to quickly shortlist your selection and narrow down the right software for your organization on Software Advice New Zealand.","url":"https://www.softwareadvice.co.nz/alternatives/206935/napersoft-ccm","about":{"@id":"https://www.softwareadvice.co.nz/alternatives/206935/napersoft-ccm#software"},"breadcrumb":{"@id":"https://www.softwareadvice.co.nz/alternatives/206935/napersoft-ccm#breadcrumblist"},"@id":"https://www.softwareadvice.co.nz/alternatives/206935/napersoft-ccm#webpage","@type":["WebPage","CollectionPage"],"mainEntity":{"@id":"https://www.softwareadvice.co.nz/alternatives/206935/napersoft-ccm#software"},"isPartOf":{"@id":"https://www.softwareadvice.co.nz/#website"},"publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"inLanguage":"en-NZ"},{"name":"Azuba CCM Platform","url":"https://www.softwareadvice.co.nz/software/206935/napersoft-ccm","@id":"https://www.softwareadvice.co.nz/software/206935/napersoft-ccm#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":3}},{"@id":"https://www.softwareadvice.co.nz/alternatives/206935/napersoft-ccm#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Communications Management Software","position":2,"item":"/directory/4742/customer-communications-mngt/software","@type":"ListItem"},{"name":"Azuba CCM Platform","position":3,"item":"/software/206935/napersoft-ccm","@type":"ListItem"},{"name":"Azuba CCM Platform Alternatives","position":4,"item":"https://www.softwareadvice.co.nz/alternatives/206935/napersoft-ccm","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Azuba CCM Platform Software Alternatives &amp; Similar Software - Software Advice New Zealand","@context":"https://schema.org","@id":"https://www.softwareadvice.co.nz/alternatives/206935/napersoft-ccm#itemlist","@type":"ItemList","itemListElement":[{"name":"Freshdesk","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.softwareadvice.co.nz/software/110247/freshdesk","@type":"ListItem"},{"name":"Bitrix24","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.softwareadvice.co.nz/software/128326/bitrix24","@type":"ListItem"},{"name":"Efficy CRM","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e897b9cd-f43c-41de-9543-008705bbaec0.png","url":"https://www.softwareadvice.co.nz/software/38575/efficy","@type":"ListItem"},{"name":"LiveAgent","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.softwareadvice.co.nz/software/109980/liveagent","@type":"ListItem"},{"name":"Genesys Cloud CX","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2833abc6-12c1-4581-8cc9-406ab7f5dd49.png","url":"https://www.softwareadvice.co.nz/software/323407/pureconnect","@type":"ListItem"},{"name":"NiCE CXone","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fd65fb-d535-4d3c-a236-4c3eaf5cb32d.jpeg","url":"https://www.softwareadvice.co.nz/software/20067/nice-incontact-cxone-workforce","@type":"ListItem"},{"name":"Liberty Converse","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/164f78a1-f4cd-4f88-b43b-e4d63141dd4d.jpeg","url":"https://www.softwareadvice.co.nz/software/264595/liberty-converse","@type":"ListItem"},{"name":"inconnect","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/23b6f0f7-ea57-4bcf-86e1-dd2df8565d5a.png","url":"https://www.softwareadvice.co.nz/software/171892/inconcert-omnichannel-contact-center","@type":"ListItem"},{"name":"UJET","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/08f26b62-5e17-4ee9-9e2c-c04d5b487162.png","url":"https://www.softwareadvice.co.nz/software/344338/ujet","@type":"ListItem"},{"name":"Missive","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/02c5a0c2-839c-47e9-aa34-959873810a4d.png","url":"https://www.softwareadvice.co.nz/software/299830/missive","@type":"ListItem"},{"name":"Hiver","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a9c15b99-cb97-46a9-96ae-986a824d38b4.png","url":"https://www.softwareadvice.co.nz/software/60479/hiver","@type":"ListItem"},{"name":"Front","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d8ecbf46-377d-4fbe-a921-9d8a23fbc33e.png","url":"https://www.softwareadvice.co.nz/software/44733/front","@type":"ListItem"},{"name":"Nextiva Contact Center","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f61fbf61-e385-4ba1-b15b-4ac099bc765d.png","url":"https://www.softwareadvice.co.nz/software/20035/nextiva-contact-center","@type":"ListItem"},{"name":"Saysimple","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/732822c1-e248-401c-a4b2-5180f7419064.png","url":"https://www.softwareadvice.co.nz/software/239975/saysimple","@type":"ListItem"},{"name":"monday.com","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/464cd3be-e2b8-4f9b-a572-577e31770f58.png","url":"https://www.softwareadvice.co.nz/software/131008/monday-com","@type":"ListItem"}],"numberOfItems":15}
</script>
