---
description: Review of Bright Pattern Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Bright Pattern | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Cloud PBX Software](/directory/4757/cloud-pbx-software/software) > [Bright Pattern](/software/20023/servicepattern) > [Bright Pattern Alternatives](https://www.softwareadvice.co.nz/alternatives/20023/servicepattern)

# Alternatives to Bright Pattern

Canonical: https://www.softwareadvice.co.nz/alternatives/20023/servicepattern

> Explore the top alternatives to Bright Pattern. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Bitrix24** — 4.2/5 (1001 reviews) — Bitrix24 is an all-in-one business workspace that combines CRM, collaboration, and management tools in a single, easy...
   - [View profile](https://www.softwareadvice.co.nz/software/128326/bitrix24)
   - [Compare vs Bright Pattern](https://www.softwareadvice.co.nz/compare/20023/128326/servicepattern/vs/bitrix24)
2. **Talkdesk** — 4.5/5 (733 reviews) — Talkdesk is a cloud-based call center solution that helps businesses improve customer satisfaction while simultaneous...
   - [View profile](https://www.softwareadvice.co.nz/software/20039/talkdesk)
   - [Compare vs Bright Pattern](https://www.softwareadvice.co.nz/compare/20023/20039/servicepattern/vs/talkdesk)
3. **Five9** — 4.2/5 (484 reviews) — Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers w...
   - [View profile](https://www.softwareadvice.co.nz/software/20063/five9)
   - [Compare vs Bright Pattern](https://www.softwareadvice.co.nz/compare/20023/20063/servicepattern/vs/five9)
4. **Genesys Cloud CX** — 4.3/5 (268 reviews) — Genesys Cloud CX cloud contact center software transforms your customer experience. It connects data across teams, to...
   - [View profile](https://www.softwareadvice.co.nz/software/323407/pureconnect)
   - [Compare vs Bright Pattern](https://www.softwareadvice.co.nz/compare/20023/323407/servicepattern/vs/pureconnect)
5. **NiCE CXone** — 4.2/5 (581 reviews) — NiCE is a cloud-based platform with native applications for ACD/IVR, omnichannel routing, workforce engagement manage...
   - [View profile](https://www.softwareadvice.co.nz/software/20067/nice-incontact-cxone-workforce)
   - [Compare vs Bright Pattern](https://www.softwareadvice.co.nz/compare/20023/20067/servicepattern/vs/nice-incontact-cxone-workforce)
6. **UJET** — 4.6/5 (140 reviews) — UJET is a cloud-based call center application that integrates with customer relationship management (CRM) solutions. ...
   - [View profile](https://www.softwareadvice.co.nz/software/344338/ujet)
   - [Compare vs Bright Pattern](https://www.softwareadvice.co.nz/compare/20023/344338/servicepattern/vs/ujet)
7. **LiveAgent** — 4.7/5 (1787 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
   - [View profile](https://www.softwareadvice.co.nz/software/109980/liveagent)
   - [Compare vs Bright Pattern](https://www.softwareadvice.co.nz/compare/20023/109980/servicepattern/vs/liveagent)
8. **DialedIn CCaaS** — 4.8/5 (330 reviews) — DialedIn is a cloud-based Contact Center as a Service (CCaaS) solution designed to optimize outbound, inbound, and bl...
   - [View profile](https://www.softwareadvice.co.nz/software/20027/chasedata)
   - [Compare vs Bright Pattern](https://www.softwareadvice.co.nz/compare/20023/20027/servicepattern/vs/chasedata)
9. **Convoso** — 4.5/5 (395 reviews) — Convoso is an outbound sales platform built for high-performance revenue teams and contact centers. Designed for orga...
   - [View profile](https://www.softwareadvice.co.nz/software/2799/safesoft-contact)
   - [Compare vs Bright Pattern](https://www.softwareadvice.co.nz/compare/2799/20023/safesoft-contact/vs/servicepattern)
10. **Ring.io** — 4.1/5 (19 reviews) — Ringio is a cloud-based call center management solution that features a CRM dialer, call routing, analytics and more....
    - [View profile](https://www.softwareadvice.co.nz/software/18320/ringio)
    - [Compare vs Bright Pattern](https://www.softwareadvice.co.nz/compare/18320/20023/ringio/vs/servicepattern)
11. **Ricochet360** — 4.8/5 (82 reviews) — Ricochet360 is a cloud-based, integrated call center, customer relationship management and marketing automation solut...
    - [View profile](https://www.softwareadvice.co.nz/software/183895/ricochet360)
    - [Compare vs Bright Pattern](https://www.softwareadvice.co.nz/compare/20023/183895/servicepattern/vs/ricochet360)
12. **Nextiva Contact Center** — 4.5/5 (112 reviews) — Nextiva Contact Center is an AI-enabled solution that helps businesses manage customer interactions. The platform inc...
    - [View profile](https://www.softwareadvice.co.nz/software/20035/nextiva-contact-center)
    - [Compare vs Bright Pattern](https://www.softwareadvice.co.nz/compare/20023/20035/servicepattern/vs/nextiva-contact-center)
13. **Channels** — 4.8/5 (36 reviews) — Channels is a customer service solution for call centers and client success teams that offers tools including channel...
    - [View profile](https://www.softwareadvice.co.nz/software/99434/channels)
    - [Compare vs Bright Pattern](https://www.softwareadvice.co.nz/compare/20023/99434/servicepattern/vs/channels)
14. **AVOXI** — 4.8/5 (59 reviews) — AVOXI is a global communications provider specializing in cloud-based contact center and virtual number solutions. Th...
    - [View profile](https://www.softwareadvice.co.nz/software/156511/smart-queue)
    - [Compare vs Bright Pattern](https://www.softwareadvice.co.nz/compare/20023/156511/servicepattern/vs/smart-queue)
15. **Dixa** — 4.3/5 (20 reviews) — Dixa is a customer friendship platform that helps brands build stronger bonds with their customers through simple, un...
    - [View profile](https://www.softwareadvice.co.nz/software/164962/dixa)
    - [Compare vs Bright Pattern](https://www.softwareadvice.co.nz/compare/20023/164962/servicepattern/vs/dixa)

## Related Categories

- [Cloud PBX Software](https://www.softwareadvice.co.nz/directory/4757/cloud-pbx-software/software)
- [VoIP Software](https://www.softwareadvice.co.nz/directory/4508/voip/software)
- [Contact Centre Software](https://www.softwareadvice.co.nz/directory/4389/contact-center/software)
- [Call Centre Software](https://www.softwareadvice.co.nz/directory/4588/call-center/software)
- [Customer Experience Software](https://www.softwareadvice.co.nz/directory/4574/customer-experience/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/alternatives/20023/servicepattern)
- [View Product Profile](https://www.softwareadvice.co.nz/software/20023/servicepattern)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Bright Pattern","description":"Discover alternatives to Bright Pattern and related software to quickly shortlist your selection and narrow down the right software for your organization on Software Advice New Zealand.","url":"https://www.softwareadvice.co.nz/alternatives/20023/servicepattern","about":{"@id":"https://www.softwareadvice.co.nz/alternatives/20023/servicepattern#software"},"breadcrumb":{"@id":"https://www.softwareadvice.co.nz/alternatives/20023/servicepattern#breadcrumblist"},"@id":"https://www.softwareadvice.co.nz/alternatives/20023/servicepattern#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.co.nz/#website"},"inLanguage":"en-NZ","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"mainEntity":{"@id":"https://www.softwareadvice.co.nz/alternatives/20023/servicepattern#software"}},{"name":"Bright Pattern","url":"https://www.softwareadvice.co.nz/software/20023/servicepattern","@id":"https://www.softwareadvice.co.nz/software/20023/servicepattern#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":104},"offers":{"price":"0","@type":"Offer"}},{"@id":"https://www.softwareadvice.co.nz/alternatives/20023/servicepattern#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Cloud PBX Software","position":2,"item":"/directory/4757/cloud-pbx-software/software","@type":"ListItem"},{"name":"Bright Pattern","position":3,"item":"/software/20023/servicepattern","@type":"ListItem"},{"name":"Bright Pattern Alternatives","position":4,"item":"https://www.softwareadvice.co.nz/alternatives/20023/servicepattern","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Bright Pattern Software Alternatives &amp; Similar Software - Software Advice New Zealand","@context":"https://schema.org","@id":"https://www.softwareadvice.co.nz/alternatives/20023/servicepattern#itemlist","@type":"ItemList","itemListElement":[{"name":"Bitrix24","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.softwareadvice.co.nz/software/128326/bitrix24","@type":"ListItem"},{"name":"Talkdesk","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72ec2bfb-5f9c-4760-a4db-4091d12e1d3f.png","url":"https://www.softwareadvice.co.nz/software/20039/talkdesk","@type":"ListItem"},{"name":"Five9","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e1033bd-ca8f-4fc5-bbf4-42c1f8318b4c.png","url":"https://www.softwareadvice.co.nz/software/20063/five9","@type":"ListItem"},{"name":"Genesys Cloud CX","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2833abc6-12c1-4581-8cc9-406ab7f5dd49.png","url":"https://www.softwareadvice.co.nz/software/323407/pureconnect","@type":"ListItem"},{"name":"NiCE CXone","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fd65fb-d535-4d3c-a236-4c3eaf5cb32d.jpeg","url":"https://www.softwareadvice.co.nz/software/20067/nice-incontact-cxone-workforce","@type":"ListItem"},{"name":"UJET","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/08f26b62-5e17-4ee9-9e2c-c04d5b487162.png","url":"https://www.softwareadvice.co.nz/software/344338/ujet","@type":"ListItem"},{"name":"LiveAgent","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.softwareadvice.co.nz/software/109980/liveagent","@type":"ListItem"},{"name":"DialedIn CCaaS","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0ed69191-8b23-404b-ac76-495edf9c5336.png","url":"https://www.softwareadvice.co.nz/software/20027/chasedata","@type":"ListItem"},{"name":"Convoso","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/689f3e71-cf5e-436f-9e79-09a0d3b9d3a9.png","url":"https://www.softwareadvice.co.nz/software/2799/safesoft-contact","@type":"ListItem"},{"name":"Ring.io","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f4b86560-08fb-414a-abf9-4b248cfaf093.png","url":"https://www.softwareadvice.co.nz/software/18320/ringio","@type":"ListItem"},{"name":"Ricochet360","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/082cf626-78c1-4d16-97f3-0160ab3368a8.png","url":"https://www.softwareadvice.co.nz/software/183895/ricochet360","@type":"ListItem"},{"name":"Nextiva Contact Center","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f61fbf61-e385-4ba1-b15b-4ac099bc765d.png","url":"https://www.softwareadvice.co.nz/software/20035/nextiva-contact-center","@type":"ListItem"},{"name":"Channels","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fc87a78f-e2ac-4886-abbf-10ba44ac0527.png","url":"https://www.softwareadvice.co.nz/software/99434/channels","@type":"ListItem"},{"name":"AVOXI","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8bc09efe-f32c-419e-b450-84df0c45f237.png","url":"https://www.softwareadvice.co.nz/software/156511/smart-queue","@type":"ListItem"},{"name":"Dixa","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/90bc4b4d-9d75-4755-9ec1-0292188b375b.png","url":"https://www.softwareadvice.co.nz/software/164962/dixa","@type":"ListItem"}],"numberOfItems":15}
</script>