---
description: Review of Genuity IT Admin Suite Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Genuity IT Admin Suite | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/4160/help-desk/software) > [Genuity IT Admin Suite](/software/191824/genuity-it-admin-suite) > [Genuity IT Admin Suite Alternatives](https://www.softwareadvice.co.nz/alternatives/191824/genuity-it-admin-suite)

# Alternatives to Genuity IT Admin Suite

Canonical: https://www.softwareadvice.co.nz/alternatives/191824/genuity-it-admin-suite

> Explore the top alternatives to Genuity IT Admin Suite. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2211 reviews) — Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key feature...
   - [View profile](https://www.softwareadvice.co.nz/software/393877/zoho-desk)
   - [Compare vs Genuity IT Admin Suite](https://www.softwareadvice.co.nz/compare/191824/393877/genuity-it-admin-suite/vs/zoho-desk)
2. **Atera** — 4.5/5 (446 reviews) — Atera is an agentic AI platform that assists with IT management, ticketing, and more. It offers IT teams and MSPs a d...
   - [View profile](https://www.softwareadvice.co.nz/software/125932/atera)
   - [Compare vs Genuity IT Admin Suite](https://www.softwareadvice.co.nz/compare/125932/191824/atera/vs/genuity-it-admin-suite)
3. **Freshservice** — 4.5/5 (685 reviews) — Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify the...
   - [View profile](https://www.softwareadvice.co.nz/software/436317/freshservice)
   - [Compare vs Genuity IT Admin Suite](https://www.softwareadvice.co.nz/compare/191824/436317/genuity-it-admin-suite/vs/freshservice)
4. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.co.nz/software/26892/zendesk-talk)
   - [Compare vs Genuity IT Admin Suite](https://www.softwareadvice.co.nz/compare/26892/191824/zendesk-talk/vs/genuity-it-admin-suite)
5. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk is a cloud-based customer service solution that helps businesses resolve customer queries across every cust...
   - [View profile](https://www.softwareadvice.co.nz/software/110247/freshdesk)
   - [Compare vs Genuity IT Admin Suite](https://www.softwareadvice.co.nz/compare/110247/191824/freshdesk/vs/genuity-it-admin-suite)
6. **JIRA Service Management** — 4.5/5 (763 reviews) — JIRA Service Management is a service management platform designed to support various teams, including IT, engineering...
   - [View profile](https://www.softwareadvice.co.nz/software/116349/jira-service-management)
   - [Compare vs Genuity IT Admin Suite](https://www.softwareadvice.co.nz/compare/116349/191824/jira-service-management/vs/genuity-it-admin-suite)
7. **Milvus** — 4.8/5 (298 reviews) — Milvus is an intelligent IT management solution designed to increase productivity for helpdesk teams. It is available...
   - [View profile](https://www.softwareadvice.co.nz/software/246233/milvus)
   - [Compare vs Genuity IT Admin Suite](https://www.softwareadvice.co.nz/compare/191824/246233/genuity-it-admin-suite/vs/milvus)
8. **LiveAgent** — 4.7/5 (1753 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
   - [View profile](https://www.softwareadvice.co.nz/software/109980/liveagent)
   - [Compare vs Genuity IT Admin Suite](https://www.softwareadvice.co.nz/compare/109980/191824/liveagent/vs/genuity-it-admin-suite)
9. **BeyondTrust Remote Support** — 4.6/5 (2009 reviews) — BeyondTrust Remote Support helps you to support all of your systems over the web, even if they are behind firewalls y...
   - [View profile](https://www.softwareadvice.co.nz/software/127126/bomgar)
   - [Compare vs Genuity IT Admin Suite](https://www.softwareadvice.co.nz/compare/127126/191824/bomgar/vs/genuity-it-admin-suite)
10. **ServiceNow** — 4.5/5 (344 reviews) — ServiceNow is an IT service management solution that provides asset management, change and release management, incide...
    - [View profile](https://www.softwareadvice.co.nz/software/27432/service-now)
    - [Compare vs Genuity IT Admin Suite](https://www.softwareadvice.co.nz/compare/27432/191824/service-now/vs/genuity-it-admin-suite)
11. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Supremo is a remote desktop software for Windows, macOS, iOS, Android, and Linux. Using placed servers throughout the...
    - [View profile](https://www.softwareadvice.co.nz/software/100976/supremo)
    - [Compare vs Genuity IT Admin Suite](https://www.softwareadvice.co.nz/compare/100976/191824/supremo/vs/genuity-it-admin-suite)
12. **SysAid** — 4.5/5 (511 reviews) — SysAid is an IT service management (ITSM) platform that helps organizations automate workflows and optimize IT servic...
    - [View profile](https://www.softwareadvice.co.nz/software/158389/sysaid-it-crm)
    - [Compare vs Genuity IT Admin Suite](https://www.softwareadvice.co.nz/compare/158389/191824/sysaid-it-crm/vs/genuity-it-admin-suite)
13. **Raiseaticket** — 4.7/5 (46 reviews) — Raiseaticket is a cloud-based helpdesk solution designed to help businesses across various industries organize and st...
    - [View profile](https://www.softwareadvice.co.nz/software/461867/Raiseaticket)
    - [Compare vs Genuity IT Admin Suite](https://www.softwareadvice.co.nz/compare/191824/461867/genuity-it-admin-suite/vs/Raiseaticket)
14. **LiveChat** — 4.6/5 (1715 reviews) — LiveChat is an AI-based live chat software designed to help businesses provide real-time customer support through the...
    - [View profile](https://www.softwareadvice.co.nz/software/27068/livechat)
    - [Compare vs Genuity IT Admin Suite](https://www.softwareadvice.co.nz/compare/27068/191824/livechat/vs/genuity-it-admin-suite)
15. **ISL Light** — 4.7/5 (779 reviews) — ISL Online is a remote support solution for virtually all industry verticals including healthcare, information techno...
    - [View profile](https://www.softwareadvice.co.nz/software/71943/isl-online)
    - [Compare vs Genuity IT Admin Suite](https://www.softwareadvice.co.nz/compare/71943/191824/isl-online/vs/genuity-it-admin-suite)

## Related Categories

- [Help Desk Software](https://www.softwareadvice.co.nz/directory/4160/help-desk/software)
- [IT Asset Management Software](https://www.softwareadvice.co.nz/directory/1888/it-asset-management/software)
- [Telecom Expense Management Software](https://www.softwareadvice.co.nz/directory/4541/telecom-expense-management/software)
- [SaaS Management Software](https://www.softwareadvice.co.nz/directory/4346/saas-management/software)
- [IT Management Software](https://www.softwareadvice.co.nz/directory/4563/it-management/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/alternatives/191824/genuity-it-admin-suite)
- [View Product Profile](https://www.softwareadvice.co.nz/software/191824/genuity-it-admin-suite)

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