---
description: Review of SAP Service Cloud Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: SAP Service Cloud | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [CRM Software](/directory/4153/crm/software) > [SAP Service Cloud](/software/184678/sap-service-cloud) > [SAP Service Cloud Alternatives](https://www.softwareadvice.co.nz/alternatives/184678/sap-service-cloud)

# Alternatives to SAP Service Cloud

Canonical: https://www.softwareadvice.co.nz/alternatives/184678/sap-service-cloud

> Explore the top alternatives to SAP Service Cloud. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Salesforce Service Cloud is a customer service platform designed to support organizations in managing interactions ac...
   - [View profile](https://www.softwareadvice.co.nz/software/363691/service-cloud)
   - [Compare vs SAP Service Cloud](https://www.softwareadvice.co.nz/compare/184678/363691/sap-service-cloud/vs/service-cloud)
2. **Bitrix24** — 4.2/5 (984 reviews) — Bitrix24 is an online workspace platform designed to help businesses manage teams, sales, projects, and client relati...
   - [View profile](https://www.softwareadvice.co.nz/software/128326/bitrix24)
   - [Compare vs SAP Service Cloud](https://www.softwareadvice.co.nz/compare/128326/184678/bitrix24/vs/sap-service-cloud)
3. **LiveAgent** — 4.7/5 (1754 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
   - [View profile](https://www.softwareadvice.co.nz/software/109980/liveagent)
   - [Compare vs SAP Service Cloud](https://www.softwareadvice.co.nz/compare/109980/184678/liveagent/vs/sap-service-cloud)
4. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.co.nz/software/26892/zendesk-talk)
   - [Compare vs SAP Service Cloud](https://www.softwareadvice.co.nz/compare/26892/184678/zendesk-talk/vs/sap-service-cloud)
5. **TeamSupport** — 4.5/5 (848 reviews) — TeamSupport is purpose-built for B2B SaaS companies to gain a 365° view of the customer. Centralize every interaction...
   - [View profile](https://www.softwareadvice.co.nz/software/2808/teamsupport)
   - [Compare vs SAP Service Cloud](https://www.softwareadvice.co.nz/compare/2808/184678/teamsupport/vs/sap-service-cloud)
6. **Zoho Desk** — 4.5/5 (2211 reviews) — Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key feature...
   - [View profile](https://www.softwareadvice.co.nz/software/393877/zoho-desk)
   - [Compare vs SAP Service Cloud](https://www.softwareadvice.co.nz/compare/184678/393877/sap-service-cloud/vs/zoho-desk)
7. **Tidio** — 4.7/5 (590 reviews) — Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conve...
   - [View profile](https://www.softwareadvice.co.nz/software/157633/tidio-chat)
   - [Compare vs SAP Service Cloud](https://www.softwareadvice.co.nz/compare/157633/184678/tidio-chat/vs/sap-service-cloud)
8. **Issuetrak** — 4.6/5 (205 reviews) — Issuetrak is a flexible issue tracking solution that can be configured to suit the needs of a variety of industries a...
   - [View profile](https://www.softwareadvice.co.nz/software/318585/issuetrak)
   - [Compare vs SAP Service Cloud](https://www.softwareadvice.co.nz/compare/184678/318585/sap-service-cloud/vs/issuetrak)
9. **LiveChat** — 4.6/5 (1715 reviews) — LiveChat is an AI-based live chat software designed to help businesses provide real-time customer support through the...
   - [View profile](https://www.softwareadvice.co.nz/software/27068/livechat)
   - [Compare vs SAP Service Cloud](https://www.softwareadvice.co.nz/compare/27068/184678/livechat/vs/sap-service-cloud)
10. **HappyFox Help Desk** — 4.6/5 (92 reviews) — HappyFox is a cloud-based customer relationship management solution that provides help desk and ticketing solutions t...
    - [View profile](https://www.softwareadvice.co.nz/software/26972/happyfox)
    - [Compare vs SAP Service Cloud](https://www.softwareadvice.co.nz/compare/26972/184678/happyfox/vs/sap-service-cloud)
11. **ServiceTonic** — 4.5/5 (2 reviews) — ServiceTonic is a Help Desk and ITSM solution for companies of all sizes in industries including IT Services, account...
    - [View profile](https://www.softwareadvice.co.nz/software/32396/service-tonic)
    - [Compare vs SAP Service Cloud](https://www.softwareadvice.co.nz/compare/32396/184678/service-tonic/vs/sap-service-cloud)
12. **Front** — 4.5/5 (286 reviews) — Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptio...
    - [View profile](https://www.softwareadvice.co.nz/software/44733/front)
    - [Compare vs SAP Service Cloud](https://www.softwareadvice.co.nz/compare/44733/184678/front/vs/sap-service-cloud)
13. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — SolarWinds Service Desk is suitable for companies seeking a help desk solution that offers IT service management (ITS...
    - [View profile](https://www.softwareadvice.co.nz/software/30413/samanage)
    - [Compare vs SAP Service Cloud](https://www.softwareadvice.co.nz/compare/30413/184678/samanage/vs/sap-service-cloud)
14. **Re:amaze** — 4.8/5 (53 reviews) — Reamaze is a cloud-based help desk and customer messaging solution that helps businesses support, engage and convert ...
    - [View profile](https://www.softwareadvice.co.nz/software/63529/reamaze)
    - [Compare vs SAP Service Cloud](https://www.softwareadvice.co.nz/compare/63529/184678/reamaze/vs/sap-service-cloud)
15. **LiveHelpNow** — 4.6/5 (72 reviews) — LiveHelpNow provides omnichannel support solutions that give teams of any size the tools they need to drive an amazin...
    - [View profile](https://www.softwareadvice.co.nz/software/102419/livehelpnow-crm)
    - [Compare vs SAP Service Cloud](https://www.softwareadvice.co.nz/compare/102419/184678/livehelpnow-crm/vs/sap-service-cloud)

## Related Categories

- [CRM Software](https://www.softwareadvice.co.nz/directory/4153/crm/software)
- [Service Desk Software](https://www.softwareadvice.co.nz/directory/4256/service-desk/software)
- [Complaint Management Software](https://www.softwareadvice.co.nz/directory/499/complaint-management/software)
- [Knowledge Base Software](https://www.softwareadvice.co.nz/directory/3898/knowledge-base/software)
- [Contact Centre Software](https://www.softwareadvice.co.nz/directory/4389/contact-center/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/alternatives/184678/sap-service-cloud)
- [View Product Profile](https://www.softwareadvice.co.nz/software/184678/sap-service-cloud)

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