---
description: Review of eDesk Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: eDesk | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Contact Centre Quality Assurance Software](/directory/4478/quality-assurance/software) > [eDesk](/software/163237/xsellco-fusion) > [eDesk Alternatives](https://www.softwareadvice.co.nz/alternatives/163237/xsellco-fusion)

# Alternatives to eDesk

Canonical: https://www.softwareadvice.co.nz/alternatives/163237/xsellco-fusion

> Explore the top alternatives to eDesk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2213 reviews) — Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key feature...
   - [View profile](https://www.softwareadvice.co.nz/software/393877/zoho-desk)
   - [Compare vs eDesk](https://www.softwareadvice.co.nz/compare/163237/393877/xsellco-fusion/vs/zoho-desk)
2. **LiveAgent** — 4.7/5 (1786 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
   - [View profile](https://www.softwareadvice.co.nz/software/109980/liveagent)
   - [Compare vs eDesk](https://www.softwareadvice.co.nz/compare/109980/163237/liveagent/vs/xsellco-fusion)
3. **NiCE CXone** — 4.2/5 (581 reviews) — NiCE is a cloud-based platform with native applications for ACD/IVR, omnichannel routing, workforce engagement manage...
   - [View profile](https://www.softwareadvice.co.nz/software/20067/nice-incontact-cxone-workforce)
   - [Compare vs eDesk](https://www.softwareadvice.co.nz/compare/20067/163237/nice-incontact-cxone-workforce/vs/xsellco-fusion)
4. **Freshdesk** — 4.5/5 (3460 reviews) — Freshdesk is a cloud-based customer service solution that helps businesses resolve customer queries across every cust...
   - [View profile](https://www.softwareadvice.co.nz/software/110247/freshdesk)
   - [Compare vs eDesk](https://www.softwareadvice.co.nz/compare/110247/163237/freshdesk/vs/xsellco-fusion)
5. **Zendesk Suite** — 4.4/5 (4083 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.co.nz/software/26892/zendesk-talk)
   - [Compare vs eDesk](https://www.softwareadvice.co.nz/compare/26892/163237/zendesk-talk/vs/xsellco-fusion)
6. **Tidio** — 4.7/5 (590 reviews) — Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conve...
   - [View profile](https://www.softwareadvice.co.nz/software/157633/tidio-chat)
   - [Compare vs eDesk](https://www.softwareadvice.co.nz/compare/157633/163237/tidio-chat/vs/xsellco-fusion)
7. **TeamSupport** — 4.5/5 (848 reviews) — TeamSupport is purpose-built for B2B SaaS companies to gain a 365° view of the customer. Centralize every interaction...
   - [View profile](https://www.softwareadvice.co.nz/software/2808/teamsupport)
   - [Compare vs eDesk](https://www.softwareadvice.co.nz/compare/2808/163237/teamsupport/vs/xsellco-fusion)
8. **Vivantio** — 4.3/5 (178 reviews) — Founded in 2003, Vivantio is a leading provider of service management software for both internal- and external-facing...
   - [View profile](https://www.softwareadvice.co.nz/software/394868/vivantio-pro)
   - [Compare vs eDesk](https://www.softwareadvice.co.nz/compare/163237/394868/xsellco-fusion/vs/vivantio-pro)
9. **Groove** — 4.5/5 (87 reviews) — Groove is a cloud-based help desk software for small businesses. It helps companies to communicate with their custome...
   - [View profile](https://www.softwareadvice.co.nz/software/110166/groove)
   - [Compare vs eDesk](https://www.softwareadvice.co.nz/compare/110166/163237/groove/vs/xsellco-fusion)
10. **ServiceTonic** — 4.6/5 (8 reviews) — ServiceTonic is a Help Desk and ITSM solution for companies of all sizes in industries including IT Services, account...
    - [View profile](https://www.softwareadvice.co.nz/software/32396/service-tonic)
    - [Compare vs eDesk](https://www.softwareadvice.co.nz/compare/32396/163237/service-tonic/vs/xsellco-fusion)
11. **Front** — 4.5/5 (287 reviews) — Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptio...
    - [View profile](https://www.softwareadvice.co.nz/software/44733/front)
    - [Compare vs eDesk](https://www.softwareadvice.co.nz/compare/44733/163237/front/vs/xsellco-fusion)
12. **Issuetrak** — 4.6/5 (205 reviews) — Issuetrak is a flexible issue tracking solution that can be configured to suit the needs of a variety of industries a...
    - [View profile](https://www.softwareadvice.co.nz/software/318585/issuetrak)
    - [Compare vs eDesk](https://www.softwareadvice.co.nz/compare/163237/318585/xsellco-fusion/vs/issuetrak)
13. **Help Scout** — 4.6/5 (226 reviews) — Help Scout is a customer support platform that caters to various industries such as SaaS, ecommerce, financial servic...
    - [View profile](https://www.softwareadvice.co.nz/software/2280/help-scout)
    - [Compare vs eDesk](https://www.softwareadvice.co.nz/compare/2280/163237/help-scout/vs/xsellco-fusion)
14. **Supportbench** — 4.9/5 (116 reviews) — The AI-Powered Helpdesk for Modern B2B Teams Supportbench is the most complete helpdesk platform built specifically f...
    - [View profile](https://www.softwareadvice.co.nz/software/37159/supportbench)
    - [Compare vs eDesk](https://www.softwareadvice.co.nz/compare/37159/163237/supportbench/vs/xsellco-fusion)
15. **Deskpro** — 4.6/5 (38 reviews) — Deskpro is a customer service solution that caters to businesses of all sizes across various industries such as infor...
    - [View profile](https://www.softwareadvice.co.nz/software/130528/deskpro)
    - [Compare vs eDesk](https://www.softwareadvice.co.nz/compare/130528/163237/deskpro/vs/xsellco-fusion)

## Related Categories

- [Contact Centre Quality Assurance Software](https://www.softwareadvice.co.nz/directory/4478/quality-assurance/software)
- [Customer Engagement Software](https://www.softwareadvice.co.nz/directory/508/customer-engagement/software)
- [eCommerce Software](https://www.softwareadvice.co.nz/directory/4340/ecommerce/software)
- [Help Desk Software](https://www.softwareadvice.co.nz/directory/4160/help-desk/software)
- [Customer Service Software](https://www.softwareadvice.co.nz/directory/255/customer-service/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/alternatives/163237/xsellco-fusion)
- [View Product Profile](https://www.softwareadvice.co.nz/software/163237/xsellco-fusion)

-----

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