---
description: Review of ScorebuddyCX Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: ScorebuddyCX | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Feedback and Reviews Management Software](/directory/4285/review-management/software) > [ScorebuddyCX](/software/154795/scorebuddy) > [ScorebuddyCX Alternatives](https://www.softwareadvice.co.nz/alternatives/154795/scorebuddy)

# Alternatives to ScorebuddyCX

Canonical: https://www.softwareadvice.co.nz/alternatives/154795/scorebuddy

> Explore the top alternatives to ScorebuddyCX. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Playvox** — 4.8/5 (109 reviews) — Enhance contact center productivity using Playvox Workforce Engagement Management. Maintain service excellence with p...
   - [View profile](https://www.softwareadvice.co.nz/software/214699/playvox)
   - [Compare vs ScorebuddyCX](https://www.softwareadvice.co.nz/compare/154795/214699/scorebuddy/vs/playvox)
2. **EvaluAgent** — 4.7/5 (20 reviews) — EvaluAgent is a quality assurance solution for customer service organizations designed to evaluate and coach agents. ...
   - [View profile](https://www.softwareadvice.co.nz/software/134248/evaluagent)
   - [Compare vs ScorebuddyCX](https://www.softwareadvice.co.nz/compare/134248/154795/evaluagent/vs/scorebuddy)
3. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Genesys Cloud CX is a cloud-based contact center platform that helps businesses of all sizes — from small companies t...
   - [View profile](https://www.softwareadvice.co.nz/software/323407/pureconnect)
   - [Compare vs ScorebuddyCX](https://www.softwareadvice.co.nz/compare/154795/323407/scorebuddy/vs/pureconnect)
4. **Five9** — 4.2/5 (487 reviews) — Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers w...
   - [View profile](https://www.softwareadvice.co.nz/software/20063/five9)
   - [Compare vs ScorebuddyCX](https://www.softwareadvice.co.nz/compare/20063/154795/five9/vs/scorebuddy)
5. **NiCE CXone** — 4.2/5 (582 reviews) — NiCE is a cloud-based platform with native applications for ACD/IVR, omnichannel routing, workforce engagement manage...
   - [View profile](https://www.softwareadvice.co.nz/software/20067/nice-incontact-cxone-workforce)
   - [Compare vs ScorebuddyCX](https://www.softwareadvice.co.nz/compare/20067/154795/nice-incontact-cxone-workforce/vs/scorebuddy)
6. **Talkdesk** — 4.5/5 (734 reviews) — Talkdesk provides a modern, AI-native customer experience platform that helps customer service, sales, and support te...
   - [View profile](https://www.softwareadvice.co.nz/software/20039/talkdesk)
   - [Compare vs ScorebuddyCX](https://www.softwareadvice.co.nz/compare/20039/154795/talkdesk/vs/scorebuddy)
7. **Calabrio ONE** — 4.5/5 (263 reviews) — Calabrio ONE is now Verint. The workforce engagement and contact center intelligence capabilities you knew as Calabri...
   - [View profile](https://www.softwareadvice.co.nz/software/231268/calabrio-one-suite)
   - [Compare vs ScorebuddyCX](https://www.softwareadvice.co.nz/compare/154795/231268/scorebuddy/vs/calabrio-one-suite)
8. **Call Center Studio** — 4.5/5 (47 reviews) — Call Center Studio is a next-gen cloud-born contact center solution that helps businesses build the best experiences ...
   - [View profile](https://www.softwareadvice.co.nz/software/70301/call-center-studio)
   - [Compare vs ScorebuddyCX](https://www.softwareadvice.co.nz/compare/70301/154795/call-center-studio/vs/scorebuddy)
9. **OnviSource OmVista** — 4.6/5 (5 reviews) — OmVista offers a comprehensive framework that transforms data into actionable insights, driving excellence in workfor...
   - [View profile](https://www.softwareadvice.co.nz/software/447717/OmVista)
   - [Compare vs ScorebuddyCX](https://www.softwareadvice.co.nz/compare/154795/447717/scorebuddy/vs/OmVista)
10. **LiveAgent** — 4.7/5 (1789 reviews) — LiveAgent is an all-in-one customer service platform serving startups, small businesses, and enterprises across e-com...
    - [View profile](https://www.softwareadvice.co.nz/software/109980/liveagent)
    - [Compare vs ScorebuddyCX](https://www.softwareadvice.co.nz/compare/109980/154795/liveagent/vs/scorebuddy)
11. **inconnect** — 4.0/5 (20 reviews) — Designed for businesses in finance, technology, banking, retail, hospitality and other industries, inConcert Omnichan...
    - [View profile](https://www.softwareadvice.co.nz/software/171892/inconcert-omnichannel-contact-center)
    - [Compare vs ScorebuddyCX](https://www.softwareadvice.co.nz/compare/154795/171892/scorebuddy/vs/inconcert-omnichannel-contact-center)
12. **Cisco Finesse** — 4.9/5 (11 reviews) — Cisco Finesse is a contact center solution that delivers a quality digital experience for customers across multiple c...
    - [View profile](https://www.softwareadvice.co.nz/software/424125/cisco-finesse)
    - [Compare vs ScorebuddyCX](https://www.softwareadvice.co.nz/compare/154795/424125/scorebuddy/vs/cisco-finesse)
13. **Inxide** — 4.6/5 (10 reviews) — Inxide is the omnichannel conversational AI platform developed by Increso that integrates generative AI, omnichannel,...
    - [View profile](https://www.softwareadvice.co.nz/software/325742/inx-app)
    - [Compare vs ScorebuddyCX](https://www.softwareadvice.co.nz/compare/154795/325742/scorebuddy/vs/inx-app)
14. **Bright Pattern** — 4.8/5 (104 reviews) — Bright Pattern is a cloud-based contact center software solution which helps businesses manage multichannel service i...
    - [View profile](https://www.softwareadvice.co.nz/software/20023/servicepattern)
    - [Compare vs ScorebuddyCX](https://www.softwareadvice.co.nz/compare/20023/154795/servicepattern/vs/scorebuddy)
15. **Zoho Desk** — 4.5/5 (2216 reviews) — Zoho Desk is a cloud-based customer service help desk solution that serves businesses of all sizes, from startups and...
    - [View profile](https://www.softwareadvice.co.nz/software/393877/zoho-desk)
    - [Compare vs ScorebuddyCX](https://www.softwareadvice.co.nz/compare/154795/393877/scorebuddy/vs/zoho-desk)

## Related Categories

- [Feedback and Reviews Management Software](https://www.softwareadvice.co.nz/directory/4285/review-management/software)
- [Quality Management Software](https://www.softwareadvice.co.nz/directory/420/quality-management-software/software)
- [Contact Centre Software](https://www.softwareadvice.co.nz/directory/4389/contact-center/software)
- [Call Centre Software](https://www.softwareadvice.co.nz/directory/4588/call-center/software)
- [Customer Experience Software](https://www.softwareadvice.co.nz/directory/4574/customer-experience/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/alternatives/154795/scorebuddy)
- [View Product Profile](https://www.softwareadvice.co.nz/software/154795/scorebuddy)

-----

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