---
description: Review of Grasp Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Grasp | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/255/customer-service/software) > [Grasp](/software/128488/grasp) > [Grasp Alternatives](https://www.softwareadvice.co.nz/alternatives/128488/grasp)

# Alternatives to Grasp

Canonical: https://www.softwareadvice.co.nz/alternatives/128488/grasp

> Explore the top alternatives to Grasp. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2212 reviews) — Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key feature...
   - [View profile](https://www.softwareadvice.co.nz/software/393877/zoho-desk)
   - [Compare vs Grasp](https://www.softwareadvice.co.nz/compare/128488/393877/grasp/vs/zoho-desk)
2. **HubSpot Service Hub** — 4.4/5 (190 reviews) — Service Hub is a cloud-based customer service platform designed for small to large businesses manage contacts, reques...
   - [View profile](https://www.softwareadvice.co.nz/software/87104/hubspot-service-hub)
   - [Compare vs Grasp](https://www.softwareadvice.co.nz/compare/87104/128488/hubspot-service-hub/vs/grasp)
3. **Freshdesk** — 4.5/5 (3425 reviews) — Freshdesk is a cloud-based customer service solution that helps businesses resolve customer queries across every cust...
   - [View profile](https://www.softwareadvice.co.nz/software/110247/freshdesk)
   - [Compare vs Grasp](https://www.softwareadvice.co.nz/compare/110247/128488/freshdesk/vs/grasp)
4. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.co.nz/software/26892/zendesk-talk)
   - [Compare vs Grasp](https://www.softwareadvice.co.nz/compare/26892/128488/zendesk-talk/vs/grasp)
5. **Bitrix24** — 4.2/5 (990 reviews) — Bitrix24 is an online workspace platform designed to help businesses manage teams, sales, projects, and client relati...
   - [View profile](https://www.softwareadvice.co.nz/software/128326/bitrix24)
   - [Compare vs Grasp](https://www.softwareadvice.co.nz/compare/128326/128488/bitrix24/vs/grasp)
6. **LiveAgent** — 4.7/5 (1781 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
   - [View profile](https://www.softwareadvice.co.nz/software/109980/liveagent)
   - [Compare vs Grasp](https://www.softwareadvice.co.nz/compare/109980/128488/liveagent/vs/grasp)
7. **JIRA Service Management** — 4.5/5 (770 reviews) — JIRA Service Management is a service management platform designed to support various teams, including IT, engineering...
   - [View profile](https://www.softwareadvice.co.nz/software/116349/jira-service-management)
   - [Compare vs Grasp](https://www.softwareadvice.co.nz/compare/116349/128488/jira-service-management/vs/grasp)
8. **EngageBay CRM** — 4.7/5 (907 reviews) — EngageBay is an AI-powered all-in-one CRM that helps small businesses and startups manage marketing, sales, and custo...
   - [View profile](https://www.softwareadvice.co.nz/software/83835/engagebay)
   - [Compare vs Grasp](https://www.softwareadvice.co.nz/compare/83835/128488/engagebay/vs/grasp)
9. **Tidio** — 4.7/5 (590 reviews) — Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conve...
   - [View profile](https://www.softwareadvice.co.nz/software/157633/tidio-chat)
   - [Compare vs Grasp](https://www.softwareadvice.co.nz/compare/128488/157633/grasp/vs/tidio-chat)
10. **HelpDesk** — 4.6/5 (180 reviews) — HelpDesk is a cloud-based ticketing software that helps small to large businesses deliver customer support services. ...
    - [View profile](https://www.softwareadvice.co.nz/software/150799/helpdesk)
    - [Compare vs Grasp](https://www.softwareadvice.co.nz/compare/128488/150799/grasp/vs/helpdesk)
11. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — Salesforce Service Cloud is a customer service platform designed to support organizations in managing interactions ac...
    - [View profile](https://www.softwareadvice.co.nz/software/363691/service-cloud)
    - [Compare vs Grasp](https://www.softwareadvice.co.nz/compare/128488/363691/grasp/vs/service-cloud)
12. **LiveChat** — 4.6/5 (1723 reviews) — LiveChat is an AI-based live chat software designed to help businesses provide real-time customer support through the...
    - [View profile](https://www.softwareadvice.co.nz/software/27068/livechat)
    - [Compare vs Grasp](https://www.softwareadvice.co.nz/compare/27068/128488/livechat/vs/grasp)
13. **Mint Service Desk** — 4.8/5 (23 reviews) — Mint Service Desk is a cloud-based ITSM solution designed to help businesses monitor, track and exchange information ...
    - [View profile](https://www.softwareadvice.co.nz/software/162247/mint-service-desk)
    - [Compare vs Grasp](https://www.softwareadvice.co.nz/compare/128488/162247/grasp/vs/mint-service-desk)
14. **TIKTING** (0 reviews) — Built using Microsoft technologies, focus on speed and reliability. SaaS or On-Premises Deployment Auto Ticket Creati...
    - [View profile](https://www.softwareadvice.co.nz/software/377995/tikting)
    - [Compare vs Grasp](https://www.softwareadvice.co.nz/compare/128488/377995/grasp/vs/tikting)
15. **Yonyx** — 4.7/5 (258 reviews) — Yonyx is a cloud-based solution designed to help call centers and customer service businesses create and manage inter...
    - [View profile](https://www.softwareadvice.co.nz/software/93908/yonyx)
    - [Compare vs Grasp](https://www.softwareadvice.co.nz/compare/93908/128488/yonyx/vs/grasp)

## Related Categories

- [Customer Service Software](https://www.softwareadvice.co.nz/directory/255/customer-service/software)
- [Online Help Desk Software](https://www.softwareadvice.co.nz/directory/3529/online/software)
- [Help Desk Software for Schools](https://www.softwareadvice.co.nz/directory/3857/schools/software)
- [Customer Support Software](https://www.softwareadvice.co.nz/directory/4658/customer-support/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/alternatives/128488/grasp)
- [View Product Profile](https://www.softwareadvice.co.nz/software/128488/grasp)

-----

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