---
description: Review of Grasp Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Grasp | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/255/customer-service/software) > [Grasp](/software/128488/grasp) > [Grasp Alternatives](https://www.softwareadvice.co.nz/alternatives/128488/grasp)

# Alternatives to Grasp

Canonical: https://www.softwareadvice.co.nz/alternatives/128488/grasp

> Explore the top alternatives to Grasp. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.co.nz/software/26892/zendesk-talk)
   - [Compare vs Grasp](https://www.softwareadvice.co.nz/compare/26892/128488/zendesk-talk/vs/grasp)
2. **WhatsApp** — 4.7/5 (16475 reviews) — WhatsApp enables businesses to connect with customers using real-time chat. The app can be used to answer customer qu...
   - [View profile](https://www.softwareadvice.co.nz/software/285733/whatsapp)
   - [Compare vs Grasp](https://www.softwareadvice.co.nz/compare/128488/285733/grasp/vs/whatsapp)
3. **Viber** — 4.4/5 (4064 reviews) — Viber is a web and mobile-based communication solution, which enables businesses of all sizes to connect with clients...
   - [View profile](https://www.softwareadvice.co.nz/software/146449/viber)
   - [Compare vs Grasp](https://www.softwareadvice.co.nz/compare/128488/146449/grasp/vs/viber)
4. **Telegram** — 4.7/5 (6438 reviews) — Telegram is an open-source desktop and mobile messaging app that provides businesses with reliable messaging by utili...
   - [View profile](https://www.softwareadvice.co.nz/software/146545/telegram)
   - [Compare vs Grasp](https://www.softwareadvice.co.nz/compare/128488/146545/grasp/vs/telegram)
5. **Text Request** — 4.6/5 (1193 reviews) — Text Request is the best business texting software for small businesses who want a texting-first, human-first SMS pla...
   - [View profile](https://www.softwareadvice.co.nz/software/306855/text-request)
   - [Compare vs Grasp](https://www.softwareadvice.co.nz/compare/128488/306855/grasp/vs/text-request)
6. **LiveAgent** — 4.7/5 (1789 reviews) — LiveAgent is an all-in-one customer service platform serving startups, small businesses, and enterprises across e-com...
   - [View profile](https://www.softwareadvice.co.nz/software/109980/liveagent)
   - [Compare vs Grasp](https://www.softwareadvice.co.nz/compare/109980/128488/liveagent/vs/grasp)
7. **Sobot Nexus** — 4.9/5 (118 reviews) — Sobot Nexus is an all-in-one customer service platform that helps businesses connect with customers across 10+ channe...
   - [View profile](https://www.softwareadvice.co.nz/software/524506/Sobot)
   - [Compare vs Grasp](https://www.softwareadvice.co.nz/compare/128488/524506/grasp/vs/Sobot)
8. **HelpDesk** — 4.6/5 (183 reviews) — HelpDesk.com is a cloud-based ticketing platform for customer service teams, part of the Text.com customer service pl...
   - [View profile](https://www.softwareadvice.co.nz/software/150799/helpdesk)
   - [Compare vs Grasp](https://www.softwareadvice.co.nz/compare/128488/150799/grasp/vs/helpdesk)
9. **Freshdesk** — 4.5/5 (3486 reviews) — Freshdesk is a cloud-based customer service help desk solution serving businesses of all sizes, across industries suc...
   - [View profile](https://www.softwareadvice.co.nz/software/110247/freshdesk)
   - [Compare vs Grasp](https://www.softwareadvice.co.nz/compare/110247/128488/freshdesk/vs/grasp)
10. **Tidio** — 4.7/5 (590 reviews) — Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conve...
    - [View profile](https://www.softwareadvice.co.nz/software/157633/tidio-chat)
    - [Compare vs Grasp](https://www.softwareadvice.co.nz/compare/128488/157633/grasp/vs/tidio-chat)
11. **Adit** — 4.7/5 (301 reviews) — Adit is a practice management software designed for healthcare practices such as dental, optometry, chiropractic, and...
    - [View profile](https://www.softwareadvice.co.nz/software/214384/adit)
    - [Compare vs Grasp](https://www.softwareadvice.co.nz/compare/128488/214384/grasp/vs/adit)
12. **Zoho Desk** — 4.5/5 (2216 reviews) — Zoho Desk is a cloud-based customer service help desk solution that serves businesses of all sizes, from startups and...
    - [View profile](https://www.softwareadvice.co.nz/software/393877/zoho-desk)
    - [Compare vs Grasp](https://www.softwareadvice.co.nz/compare/128488/393877/grasp/vs/zoho-desk)
13. **respond.io** — 4.6/5 (60 reviews) — Respond.io is customer conversation platform built to help B2C businesses generate more leads and maximize revenue ac...
    - [View profile](https://www.softwareadvice.co.nz/software/66713/rocketbots1)
    - [Compare vs Grasp](https://www.softwareadvice.co.nz/compare/66713/128488/rocketbots1/vs/grasp)
14. **Help Scout** — 4.6/5 (226 reviews) — Help Scout is a customer support platform that caters to various industries such as SaaS, ecommerce, financial servic...
    - [View profile](https://www.softwareadvice.co.nz/software/2280/help-scout)
    - [Compare vs Grasp](https://www.softwareadvice.co.nz/compare/2280/128488/help-scout/vs/grasp)
15. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Genesys Cloud CX is a cloud-based contact center platform that helps businesses of all sizes — from small companies t...
    - [View profile](https://www.softwareadvice.co.nz/software/323407/pureconnect)
    - [Compare vs Grasp](https://www.softwareadvice.co.nz/compare/128488/323407/grasp/vs/pureconnect)

## Related Categories

- [Customer Service Software](https://www.softwareadvice.co.nz/directory/255/customer-service/software)
- [Customer Support Software](https://www.softwareadvice.co.nz/directory/4658/customer-support/software)
- [Customer Communications Management Software](https://www.softwareadvice.co.nz/directory/4742/customer-communications-mngt/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/alternatives/128488/grasp)
- [View Product Profile](https://www.softwareadvice.co.nz/software/128488/grasp)

-----

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